Retail Shift Supervisor

Goodwill

Naples, FL

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JOB DETAILS

SKILLS

Coaching, Customer Support/Service, Dental Insurance, Funding, High School Diploma, Leadership, Maintain Compliance, Mathematics, Merchandising, Nonprofit, Operational Support, Operations, Order Picking/Packing, Organizational Skills, Performance Analysis, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Production Control, Retail, Retail Management, Retail Sales, Safety Process, Safety/Work Safety, Sales, Staff Training, Team Player, Time Management, Tuition Reimbursement, Vision Plan, Writing Skills

LOCATION

Naples, FL

POSTED

3 days ago

Job Title: Retail Shift Supervisor

Location: 12621 Tamiami Trail E (Naples, FL 34113) *NEW LOCATION*

Employment Type: Full-Time / Hourly

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to actively support store operations by guiding team members, maintaining merchandise and production standards, and ensuring tasks are completed accurately and on time. In partnership with the Store Manager, this role helps oversee daily workflow, trains staff on procedures, and supports the achievement of sales and production goals. The ideal candidate is confident in directing others, comfortable making decisions during busy periods, and committed to creating an efficient and mission-focused work environment.

Key Responsibilities:

Support daily store operations by directing workflow, assigning tasks, and ensuring merchandise and production standards are consistently met.
Assist with training, coaching, and guiding team members in areas such as customer service, merchandising, production, and point-of-sale procedures.
Contribute to meeting store sales, expense, and production goals by monitoring performance, maintaining operational efficiency, and addressing issues as they arise.
Ensure adherence to company policies, safety procedures, and mission standards while maintaining a clean, organized, and efficient work environment.

Qualifications:

High school diploma or equivalent preferred.
One year of retail sales experience preferred.
Willing to learn how to correctly use all POS and donation systems.
Able to follow oral and written instructions.
Knowledge of business-related mathematics.
Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.

Why Goodwill?

Mission-driven nonprofit organization
Collaborative leadership team
Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

Medical, dental, vision insurance
403(b) retirement plan
Paid time off (PTO) and paid holidays
Employee Assistance Program
Employee discounts
Tuition reimbursement

Retail Shift Supervisor

Goodwill

Naples, FL

About the Company

Goodwill

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