| Location | churchton, MD |
| Salary | $45,000–$60,000 Per Year |
Build a Career Where Your Effort Pays Off - $45K-$60K+ Earning Potential
$45,000-$60,000+ target earning potential through base pay, uncapped commission, and performance-based earningsPaid training, coaching, and ongoing support to help you succeedOpportunity to represent a well-known internet brand in your local community
Are you energized by connecting with people, solving problems, and seeing your hard work reflected in your paycheck? As a Shentel Retail Sales & Customer Solutions Representative, you'll help customers choose reliable, internet solutions while building a rewarding sales career with a team that invests in your success.
High performers in this role have the opportunity to earn $60,000+ annually through base salary, uncapped commission, and performance-based earnings.
What You'll Gain
Base salary + uncapped commissionPaid training with ongoing coaching and team support
Compensation includes:
Salary range $45K - $60K per year including commissions
Benefit offerings include*:
Health/Dental/Vision/Life insurance, including Flexible Spending Account (FSA) and/or Health Savings Account (HSA)Disability insuranceAccident insurancePaid time offPaid holidays401(k) with company contributionDiscount on Shentel services if you are in a Shentel service areaEmployee Assistance Program
There is no cap on earnings - motivated team members have the opportunity to grow their income as they grow their customer base.
About the Opportunity
In this customer-facing role, you'll engage with customers in the Shentel store and by phone, helping them understand their options and choose services that fit their needs. You'll serve as a trusted guide, a problem solver, and a brand ambassador for Shentel in the community.
What You'll Do
Welcome and assist customers through face-to-face interactions in the Shentel store
Provide sales and service support through our inbound customer call queue and make outbound warm calls to potential customersAsk thoughtful questions, identify customer needs, and recommend Shentel solutions
Build relationships, follow up with customers, and grow your customer baseUse the sales techniques learned through paid training to meet and exceed goalsProcess customer payments by credit card and cash
Training & Support from Day One
Paid onboarding and product trainingSales coaching, shadowing, and ongoing supportA collaborative team environment where you can learn, grow, and win together
You won't be expected to figure it out on your own - we'll help you build the knowledge, confidence, and sales skills to succeed.
You'll Thrive Here If You Are
Goal-driven and motivated by performance-based earningsA strong communicator who builds rapport easilyResilient, self-motivated, and comfortable working independentlyCustomer-focused, professional, and excited to represent Shentel in the community
What Success Looks Like
Consistently meeting and exceeding sales targetsBuilding strong customer relationships through follow-up and serviceWorking a Monday - Friday, 8:00 a.m.- 5:00 p.m. scheduleRepresenting Shentel as a trusted brand ambassador in the store and community
Why Shentel
At Shentel, you'll be part of a well-known brand that helps connect communities with reliable internet. Our service speaks for itself, and our team culture is built around support, accountability, and winning together. Backed by Shentel's 100+ year history of service and growth, Shentel offers a strong foundation, competitive benefits, and the opportunity to build a meaningful sales career. If you're ready to grow your income, strengthen your skills, and make an impact in your community, we'd like to meet you.