Comfortable greeting guests, checking Customers into appointments, requesting client information for further outreach
Provide excellent personalized customer service and engagement through building relationships with clients
Expert on product and brand knowledge, act as a Cuyana ambassador
Assist customers with purchases, returns, exchanges
Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
Contribute to the daily personal and store sales targets
Operations & Stockroom
Receive and process stock transfers
Work with management on how to organize, prioritize based on sales, and maximize stock room space
Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
Cuyana Community (help teammates during peak season, support retail events, or community events
Responsibilities may change based on business needs
REQUIREMENTS
6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
Connection to Cuyana''s Fewer Better philosophy
Team player who thrives in fast paced environments
Professional attitude and customer service focused
Dependable with all store responsibilities
Adaptable, and willing to jump in and help
Strong organization, written and verbal communication skills
Comfortable handling customer conversations and interactions
Technology savvy
Flexible work schedule - Must be available to work weekends, evenings, events, holidays
Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
Able to stand for extended periods at a time
A CONNECTION TO OUR VALUES
We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.
Cultivate Community - you are honest, inclusive, and always willing to lend a hand
Create Excellence - you are accountable, decisive, and drive for results
Build & Evolve - you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way
Compensation range for this role is $21-23/hr, commensurate with experience, skills, and location.
Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.