Customer Support/Service, Health Insurance, Interpersonal Skills, Legal, Massage Therapy, Microsoft Office, Operations, Organizational Skills, Retail Sales, Sales, Schedule Development, Team Player, Trademarks, Training/Teaching
LOCATION
Vancouver, WA
POSTED
2 days ago
Overview
Wellness Membership Advisor
Be the first person clients meet - and the reason they keep coming back. Build a rewarding career where connection, service, and sales come together. Full Time available - Schedule Flexibility is key for this position! Must be available some evenings and weekends! Must be over 18 to apply
$18.00 - $21.50 / hour + bonuses & commission
The Role - What You'll Do
As a Wellness Membership Advisor, you're the heart of the front desk - welcoming clients, managing scheduling and check-ins, and guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process. You'll handle daily operations so our therapists can focus on what they do best, all while keeping the studio running smoothly, cleanly, and on-brand. If you love talking to people - and love listening even more - this role was made for you.
Who You Are - What We're Looking For
Natural Connector - You build rapport quickly, listen actively, and make every client feel genuinely welcome
Sales-Driven - You're motivated by goals and skilled at converting interest into membership through in-person, relationship-focused selling
Service-Minded - You turn client concerns into great customer service stories, and you take pride in creating exceptional experiences
Organized & Tech-Savvy - You're comfortable with scheduling software, Microsoft Office, Gmail, and learning new systems quickly
Team Player - You contribute to a clean, calm, professional studio environment and support your teammates every day
Flexible - You're available to work evenings and weekends as needed
Prior retail sales or spa/hospitality customer service experience is preferred but not required - we'll train the right person.
Compensation & Benefits What We Offer
Competitive hourly pay ($18.00 - $21.50 based on experience), monthly performance bonuses based on conversion targets, and commission on Wellness Program sales. Full-time employees receive medical insurance, plus every team member enjoys a complimentary monthly massage.
Monthly performance bonuses
Commission on wellness plan sales
Medical insurance (full-time)
Complimentary monthly massage
Professional development & training
Additional bonus opportunities
More Than a Front Desk Job
You'll use our proprietary Service Path tools to connect with every client - turning first visits into lasting wellness relationships. With clear targets, ongoing training, and a supportive team around you, this is a role where your people skills directly drive your earning potential and career growth in the wellness industry.