Administrative Skills, Beauty Industry, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Housekeeping/Cleaning, Interpersonal Skills, Metrics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Quality Management, Resolve Customer Issues, Retail, Retail Sales, Sales, Telephone Skills, Writing Skills
Amazing Lash Studio® Retail Sales Associate / Customer Service Representative
Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Responsibilities
- Promoting and selling Amazing Lash Studio® Membership and retail products to guests
- Assists Studio Manager with retaining current members
- Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
- Answers phone calls, book appointments, and enthusiastically greeting guests
- Assist in administrative tasks including filing and data entry of guests records and surveys
- Prepare guest records for treatments
- Participate in special events to promote the studio
- Maintains cleaning, organizing, and maintenance of lobby and studio public areas
- Maintains quality service by enforcing organization standards
Qualifications
- Customer service oriented
- Results oriented, metrics driven
- Sales experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Millennium and/or Mindbody Salon Software experience a plus
Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
Benefits
- Competitive compensation plan with potential to make between $12 and $17 per hour depending on performance - Paid Time Off, vacation and sick - Free eyelash services including volume upgrades - Membership sales bonus - Flexible Hours - Discounts on all retail products - A fun culture - Clear career path to grow as a professional - Ongoing training