Retail Sales Associate / Customer Service

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

Retail Sales Associates enjoy the following perks:

• Pay $13 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Dental and Vision Insurance
• A complimentary monthly massage at the studio

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities include:

• Reporting to work in a timely fashion 
• Opening and or closing the studio 
• Checking clients in and out 
• Selling and explaining the benefits of our monthly membership to clients (this is not commission based) 
• Booking and scheduling clients via our online booking system, telephone, or email 
• Working with our therapists to accommodate clients 
• Light cleaning of the studio including vacuuming, dusting, cleaning restrooms, taking out trash 

Qualifications include:

• High-school diploma or GED 
• Reliable transportation 
• Timeliness