Retail Sales and Parts Specialist Hot Tubs/Spa

Kingsley Rose Executive Search (JPH Group Inc)

Indianapolis, IN

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JOB DETAILS

SKILLS

Brand Marketing (Branding), Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Driver's License, Feasibility Analysis, Hand Tools, High School Diploma, Housekeeping/Cleaning, Insurance, Inventory Cycle Counts, Inventory Levels, Inventory Management, Leadership, Lift/Move 70 Pounds, Logistics, Manual Dexterity, Negotiation Skills, Organizational Skills, Parts Sales, Problem Solving Skills, Promotional Programs, Retail, Retail Sales, Sales, Sales Prospecting, Training/Teaching

LOCATION

Indianapolis, IN

POSTED

19 days ago

Benefits:

401(k)
Bonus based on performance
Paid time off
Training & development

Are you a client-centric sales professional who loves meeting people, solving problems, and representing a brand with pride?

Join Carefree Spas, Inc.—a family-owned company with nearly 40 years in the spa and pool industry—helping customers create relaxing spaces at home.

Why You’ll Love Working at Carefree

Established & reputable retailer with three dealerships and long-standing customer relationships
Fun products that make customers’ lives better (hot tubs, sauna, cold plunge, parts & accessories)
Supportive leadership & good working environment
Variety every day—sales, service, warranty support, inventory, and customer care

The Opportunity
This role is perfect for someone who thrives on relationship-building, enjoys retail sales, and takes pride in follow-through. Help customers from first questions to final solutions—whether that’s recommending the right part, coordinating warranty logistics, or meeting a client onsite to evaluate installation feasibility.

What You’ll Do

Sales & Customer Experience (Retail)

Provide retailsales and service to customers across Central Indiana
Present and promote products and services to new and existing customers
Offer customized solutions to drive revenue and help customers enjoy their outdoor living investment
Respond to inquiries, contact prospective customers, and schedule follow-ups
Represent Carefree with professionalism and top-notch service
Attend area and industry shows/events to increase brand awareness and sales
Meet customers onsite to evaluate installation feasibility

Parts Department

Process payments (cash/credit/check), manage returns and core exchanges
Stock shelves, perform cycle counts, and order parts to maintain ideal inventory levels
Set up product displays and keep the retail floor clean and organized

Warranty Department

Order parts, track deliveries, and coordinate logistics

What You’ll Bring

Previous experience in retail sales and exceptional customer service
Comfort using CRM platforms and strong technical aptitude
Ability to build trust and rapport selling a top-line luxury home product
Strong communication and negotiation skills
Goal-oriented self-starter with a “do what it takes” work ethic (no clock-watchers)
Valid driver’s license + acceptable BMV check for insurance coverage
Reliable transportation for client meetings
Availability to work Tuesday–Saturday, 45–50 hours/week
High School Diploma or GED, or more

Physical Requirements

Standing for long periods
Manual dexterity and mechanical inclination
Bending, stooping, crouching, reaching, using hand tools
Lifting up to 70 lbs

What We Offer

Base salary + commission
Paid time off (PTO) and vacation + 401K
On-the-job training and continuing education
Supportive culture with a team-first environment
Lots of variety—no two days the same
Great place to work.

Ready to make home leisure more enjoyable for everyone?
Apply today and come grow with a company that values service, integrity, and lasting customer relationships.

Retail Sales and Parts Specialist Hot Tubs/Spa

Kingsley Rose Executive Search (JPH Group Inc)

Indianapolis, IN

About the Company

Kingsley Rose Executive Search (JPH Group Inc)

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