The Retail Production Associate is responsible for processing donations, including hanging, tagging, tallying, and pricing items, while maintaining efficiency to meet store goals. They provide courteous customer service, address customer concerns, and accept donations, issuing receipts as needed. The role involves maintaining a clean, organized workspace, adhering to safety protocols, and performing custodial duties. Associates must demonstrate professionalism, effective communication, teamwork, and the ability to follow instructions. Physical requirements include standing, walking, lifting up to 25 lbs., and working in various weather conditions. Bilingual skills are a plus. The position supports the organization’s values of empowerment, respect, safety, and quality, contributing to overall department and agency objectives.