Retail Operations & Performance Manager Full-Time | Monday - Friday Are you passionate about retail operations, merchandising, and developing high-performing teams ready to make an impact? As the Retail Operations & Performance Manager, you’ll lead operational performance, merchandising execution, and leadership development across all Daily Deals locations. This role blends hands-on retail operations with strategic business partnership, giving you the opportunity to influence sales growth, customer experience, store standards, and team performance. You’ll work closely with Store Managers and Merchandising Specialist to drive operational excellence, strengthen merchandising consistency, and build strong retail leaders across the organization. Key Responsibilities - Oversee daily operations and overall performance across multiple Daily Deals locations.
- Partner with Store Managers to drive sales growth, improve margins, and execute business action plans.
- Analyze operational and financial performance, including payroll, sales trends, and expense management.
- Establish and maintain merchandising standards, including product placement, pricing, signage, and promotional execution.
- Conduct regular store visits to evaluate operational performance and merchandising effectiveness.
- Lead merchandising initiatives focused on driving foot traffic, sales, and customer engagement.
- Hire, coach, mentor, and develop Store Managers and emerging retail leaders.
- Reinforce accountability, performance expectations, and continuous improvement across all locations.
- Ensure compliance with company policies, food safety standards, and federal, state, and local regulations.
- Partner cross-functionally with operations, marketing, and corporate teams to support company initiatives and store execution.
- Build strong store-level relationships that support customer retention and community engagement.
What We’re Looking For - Bachelor’s degree or equivalent combination of education and 5–7 years of progressive retail management experience.
- Multi-unit retail management experience preferred.
- Strong understanding of retail operations, merchandising strategy, pricing, promotions, and store presentation.
- Proven ability to analyze financial and operational reports to drive business decisions and results.
- Demonstrated leadership, coaching, and mentorship experience with a focus on developing teams.
- Strong organizational, project management, and problem-solving abilities.
- Excellent communication and relationship-building skills.
- Ability to prioritize multiple responsibilities in a fast-paced retail environment.
- Proficiency in Microsoft Office Suite and retail management systems preferred.
- Grocery or food retail experience preferred.
- Ability to travel between store locations as needed.
Why Join Us? - Play a key role in shaping the customer experience and operational success of growing retail locations.
- Lead impactful merchandising and operational initiatives that directly influence business performance.
- Develop and mentor retail leaders while building a culture of accountability and teamwork.
- Collaborate cross-functionally within a fast-paced, growth-oriented organization.
- Competitive compensation and opportunities for professional growth and advancement.
Benefits of a Retail Operations & Performance Manager Start on the Date of Hire: - Weekly Pay
- Employee Discount
- Paid Time Off
- Paid Holidays
Eligible following employment requirements: - Medical, dental, vision, and life insurance coverage (30 days of employment)
- 401(k) with company match (6 months of employment)
- Paid Parental Leave (12 months of employment)
About Natural Choice Foods Natural Choice Foods is on a mission to reduce food waste and create sustainable solutions for the food industry. Every decision we make is grounded in purpose: to recover value, reduce waste, and do right by the brands and families who rely on us. For over 25 years, we’ve partnered with suppliers to transform surplus inventory into profitable opportunities, protecting brands while delivering value. With a cutting-edge packaging facility, in-house logistics, and a network of retail outlets, we manage over 200 transactions weekly and serve hundreds of secondary-market stores across 35 states. Join us and be part of a team that’s making a difference for our people, companies, communities NCF is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Do you need any disability-related accommodations or other considerations in the application process? Notify our human resources department upon submitting your application by email at hr@naturalchoicefoods.com
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