Retail Operations Manager responsible for driving store excellence, including merchandising, inventory, pet care, and financial outcomes.
Leads and develops associates through recruiting, coaching, onboarding, and performance management.
Oversees store operations such as pet health, inventory management, merchandising, safety, and customer service.
Manages expenses, analyzes sales trends, and ensures compliance with policies while maintaining a clean, safe, and welcoming environment.
Supervises up to three lead associates and forty staff, making employment decisions and supporting team growth.
Requires retail leadership experience, strong communication, organizational skills, and flexibility to work evenings, weekends, and holidays.
Offers benefits including health, 401k, paid time off, associate discounts, tuition assistance, and career development opportunities.
There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!
When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.