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Retail Operations Management

University of Utah

Salt Lake City, UT

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JOB DETAILS
SALARY
$38,700–$50,000 Per Year
SKILLS
Billing, Communication Skills, Cross-Functional, Disability Accommodations, Disciplinary Action, Documentation, Employee Benefits, High School Diploma, Higher Education, Horticulture, Inventory Management, Lift/Move 50 Pounds, Multitasking, Operations Management, Operations Processes, Order Supplies, Organizational Skills, Payment Processing, People Management, Point of Sale (POS) Systems, Pricing, Product Shipments, Protective Services, Public Safety, Reconciliation, Record Keeping, Regulations, Reporting Skills, Retail, Retail Management, Retail Operations, Retirement Plan, Revenue/Sales Reporting, Sales, Schedule Development, Seasonal Design, Statistics, Team Lead/Manager, Typing, University/School Policies
LOCATION
Salt Lake City, UT
POSTED
3 days ago
Bookmark this Posting Print Preview | Apply for this JobAnnouncementDetailsOpen Date 05/29/2026 Requisition Number PRN45208B Job Title Retail Operations Management Working Title Retail Supervisor Career Progression Track M00 Track Level M1 - Supervisor FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Variable Work Schedule SummarySchedule will vary based on operational and event needs and may include evenings, weekends, and occasional holiday coverage.VP Area President Department 00340 - Red Butte Garden & Arboretum Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $38,700.000 - $50,000.00, depending on experience Close Date 08/29/2026 Priority Review Date (Note - Posting may close at any time) 08/29/2026 Job SummaryRed Butte Garden & Arboretum (RBGA) is one of the largest botanical gardens in the Intermountain West and, together with the University of Utah, serves as the State Arboretum of Utah. Located on 100 acres in the foothills above the University of Utah campus, Red Butte Garden includes over 21 acres of developed gardens and five miles of natural area trails.The Garden is nationally recognized for its diverse plant collections, seasonal floral displays, outdoor concert series, private event spaces, and award‑winning horticultural education programs.This position coordinates retail operations, exhibits, and retail-related programs while supporting the daily workflows that keep the operation functioning smoothly. The role combines staff supervision, retail coordination, exhibit and event support, inventory management, and administrative processes within a dynamic multi-function environment.Learn more about the great benefits of working for University of Utah: benefits.utah.eduResponsibilitiesStaff Supervision & Team Coordination* Supervise part-time retail staff and coordinate daily staff activities* Create and manage staff schedules to ensure operational coverage* Coordinate schedule adjustments, staff callouts, and timecard approvals as needed* Coordinate daily staff assignments and workflow priorities to support retail operationsTraining & Process Support* Develop and maintain training materials and operational process documentation* Train and onboard staff on retail operations, procedures, and daily workflowsInventory, Merchandise & Financial Processing* Coordinate merchandise intake from shipment receipt through point-of-sale entry, pricing, and sales floor placement* Ensure merchandise is accurately entered, priced, and prepared for display* Track shipment discrepancies and coordinate follow-up and resolution* Coordinate invoice processing, payment tracking, and reconciliation with University management reports* Prepare sales reports and maintain accurate operational records related to retail activities, exhibits, and events* Conduct annual inventory counts and intermittent inventory checks throughout the year* Monitor and order operational supplies, including bags, receipt paper, and pricing materialsRetail Exhibits & Events* Coordinate annual art gallery exhibits from planning through completion, including artist communication, inventory intake, exhibit setup and takedown, sales tracking, reporting, and artist payments* Coordinate the annual Holiday Open House, including artist communication, event setup and takedown, inventory tracking, sales reporting, and artist payments* Coordinate additional retail-related events and programs, including plant sales and concertsPhysical Requirements and Level of Frequency that may be required:Nearly Continusouly: Sitting, hearing, listening, talking, walkingOften: Repetitive hand motions (such as typing), bending, reaching overhead, twisting, lifting up to 50 pounds, kneeling, squattingMinimum QualificationsEQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Supervisor, Retail Operations Management: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.Preferences* Experience in retail, gallery, museum, or event operations* Experience with point-of-sale and inventory systems* Strong organizational and communication skills* Ability to coordinate multiple priorities and workflows in a fast-paced environmentType Benefited Staff Special Instructions Summary Additional InformationThe University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.Online reports may be submitted at This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.Posting Specific QuestionsRequired fields are indicated with an asterisk (*).* * What is your highest level of completed education?* None* High School Diploma or Equivalent* Associate Degree* Bachelor's Degree* Master's Degree* Doctorate Degree* * How many years of related work experience do you have?* Less than 2 years* 2 years or more, but less than 4 years* 4 years or more, but less than 6 years* 6 years or more, but less than 8 years* 8 years or more, but less than 10 years* 10 years or more, but less than 12 years* 12 years or more, but less than 14 years* 14 years or moreApplicant DocumentsRequired Documents* Resume* Cover LetterOptional Documents

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/