Retail Manager 3

Success is yours when you collaborate and work hard in our team-based culture.

Sodexo Campus Segment is seeking an experienced Retail Manager 3 to lead operations at Traditions, a full-service restaurant located in the bustling retail student center at The College of New Jersey located in Ewing, NJ. This is a year-round, high-profile role supporting a premier university dining program.

Traditionsoperates 7 days a week, serving lunch and dinner Monday–Friday and brunch on weekends. The ideal candidate will bring strong restaurant leadership experience, union management expertise, and the creativity to drive menu innovation, culinary trends, and exceptional guest experience.

TCNJ is one of the most selective and respected public institutions in the region, recognized nationally by Money and U.S. News & World Report for its value and high four-year graduation rate. Supporting such an academically driven and engaged community provides a rewarding opportunity to influence a top-tier campus dining program.

• Champion a Zero Harm mindset—ensuring safety for employees, customers, and food quality.
• Lead daily restaurant operations, ensuring exceptional food quality, hospitality, and service consistency.
• Oversee menu creation, culinary innovation, and trend-forward offerings tailored to the student community.
• Manage cash-handling protocols and ensure compliance with Sodexo financial controls.
• Maintain strong client relationships, ensuring high satisfaction with food and service delivery.
• Support and develop a diverse team including hourly staff, supervisors, and fellow managers.
• Ensure the unit has the proper equipment, supplies, and resources to operate efficiently.
• Uphold Sodexo service standards and operational excellence across all branded and non-branded retail concepts.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven restaurant management experience, ideally in a high-volume or campus environment.
• Strong union management experience and ability to lead in a collaborative, structured environment.
• Creativity and innovation in menu development and culinary trends.
• Ability to deliver top-tier customer service and drive continuous improvement.
• Solid understanding of financial controls, including cash handling and inventory management.
• Strong people leadership skills with experience supervising diverse frontline teams.
• Excellent communication, organization, and problem-solving abilities.
• Passion for delivering exceptional student dining experiences.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations