Retail Broker Manager

Swisher International, Inc.

Chicago, IL

JOB DETAILS
SKILLS
Alliance/Partner Management, Best Practices, Brokerage, Business Skills, Business Support, Category Management, Coaching, Communication Skills, Competitive Research, Corporate Planning, Corporate Sales, Corrective Action, Cross-Functional, Customer Relationship Management (CRM) Systems, Data Analysis, Data Visualization, Driver's License, Field Sales, Leadership, Marketing, Merchandising, Metrics, Microsoft Office, Performance Analysis, Performance Management, Performance Metrics, Performance Tuning/Optimization, Power BI, Process Improvement, Product/Service Launch, Regional Sales, Regulatory Compliance, Relationship Management, Retail, Retail Merchandising, Retail Operations, Return on Investment (ROI), Revenue Growth, Revenue/Sales Reporting, Sales, Sales Analysis, Sales Management, Sales Strategy, Sales Support, Sales Tools, Scorecarding, Tableau, Territory Development, Trend Analysis, Willing to Travel
LOCATION
Chicago, IL
POSTED
Today

Primary Purpose: The Retail Broker Manager supports the execution of Swisher’s sales, merchandising, and marketing initiatives through effective management of regional broker partners. This role ensures consistent field execution across assigned territories by aligning broker activities with company objectives, optimizing performance, and driving sales growth within retail outlets.

 

KeyResponsibilities:

  • Serve as the primary liaison between Swisher and assigned regional broker teams to ensure alignment on sales, merchandising, and promotional priorities.
  • Execute broker management plans that translate corporate and regional sales strategies into in-store execution and measurable performance outcomes.
  • Monitor and evaluate broker performance against defined KPIs, including distribution, display share, product freshness, and retail compliance.
  • Partner with Regional Retail Directors to synchronize field activities, trade investments, and merchandising execution across markets.
  • Support the sell-in and execution of new product launches, retail displays, and category initiatives that strengthen visibility and drive incremental sales.
  • Develop and maintain territory-level scorecards to track broker performance, identify gaps, and recommend action plans for improvement.
  • Conduct regular field visits and market audits with broker representatives to verify retail standards, promotional compliance, and execution excellence.
  • Deliver insights and performance updates to internal stakeholders on regional trends, retail opportunities, and competitive activity.
  • Collaborate cross-functionally with Category Management, Trade Marketing, and Sales teams to ensure local alignment with national retail programs.
  • Foster broker capability development through coaching, performance feedback, and reinforcement of execution best practices.
  • Support annual business reviews with broker agencies and regional retail leadership to evaluate performance and establish forward-looking objectives.

 

Qualifications:

Required

  • 7+ years of progressive experience in field sales, broker management, or retail execution leadership
  • Demonstrated success managing broker or third-party field sales organizations, with accountability for execution and performance results.
  • Strong understanding of retail operations, merchandising principles, and distribution dynamics within convenience and independent channels.
  • Proven ability to analyze field data and scorecard metrics to identify trends, assess ROI, and recommend corrective actions.
  • Excellent communication, relationship management, and influencing skills across internal and external partners.
  • Proficiency in Microsoft Office Suite, CRM tools, and sales reporting platforms.
  • Ability to travel daily within assigned territory (occasional overnight travel may be required).
  • Valid driver’s license.

Education:

Bachelor’s degree in Business, Sales, Marketing, or related field.

Travel: 30% to 50%

Preferred Qualifications

  • Experience leading regional broker networks across multi-state territories.
  • Familiarity with category management principles and retail insights to enhance field execution.
  • Strong business acumen with a track record of driving performance improvement through structured accountability and collaboration.
  • Advanced proficiency in data visualization or sales analytics tools (Power BI, Tableau).

The base salary for this position ranges from $85,000, DOE, plus bonus and other incentives.

Official Contact Information

  • Email: All official emails will come from an @Swisher.com address
  • Website: Verify job listings and contact details on https://careers.swisher.com

Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview, the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.

About the Company

S

Swisher International, Inc.

Meet the company behind the cigar that needs no introduction. We may be best known for one of the world’s best-selling cigars — Swisher Sweets — but our portfolio includes a variety of cigars, cigarillos and smokeless tobacco products for discerning adult consumers. Since 1861, Swisher has manufactured quality tobacco products. Today, we ship more than 2 billion cigars per year to over 70 countries. Included in that number are our popular Swisher Sweets Original and Diamonds. These two superstars are the #1 and #2 best-selling large cigars in the U.S., they account for more volume than the next five competitive large cigar items combined.

But to keep things fresh and remaining an industry leader after all these years requires constant innovation — whether it’s adding to our portfolio, introducing blends, or improving our operations through automation, acquisition and expansion. We are proud that our efforts have been recognized by Convenience Store News with their Category Captain Award for six consecutive years.

At the end of the day, we attribute our success to never losing sight of the commitment that gave us our start. At Swisher, we’re proud of our people and the contributions we’ve made to our industry and our community. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Consumer Packaged Goods Manufacturing
EMPLOYEE BENEFITS
Paid Sick Days, Parking, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, On Site Cafeteria
FOUNDED
1861
WEBSITE
https://careers.swisher.com/