Computer Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Funding, High School Diploma, Illustrating Ability, Lift/Move 40 Pounds, Merchandising, Nonprofit, Operational Support, Operations, Organizational Skills, Quality Management, Research Skills, Retail, Retail Operations, Sales, Team Player, Training/Teaching, Tuition Reimbursement, Vision Plan, Warehousing
Retail Book Specialist
Goodwill Southwest Florida is seeking a knowledgeable and detail-oriented Retail Book Specialist to support the Books, Media, and Art areas within retail stores and warehouse operations. This role is essential in sorting, organizing, and maintaining high-quality book, media, and art selections while ensuring these departments remain full, clean, and visually appealing. The ideal candidate brings subject-matter interest, strong organizational skills, and a customer-focused mindset while supporting Goodwill's mission of creating opportunities and strengthening the community.
Key Responsibilities:
- Sort books, media, and art according to established criteria and department guidelines.
- Maintain organized, clean, and fully stocked Book and/or Art departments.
- Photograph artwork and generate accurate description cards for display and sale.
- Assist with merchandising to enhance presentation and customer engagement.
- Support donation intake, cleaning, and related retail duties as assigned.
- Provide friendly, professional customer service to internal teams and customers.
- Work independently while following directions from supervisors.
- Perform additional duties as instructed to support daily retail operations.
Qualifications:
- High school diploma or equivalent preferred.
- Retail experience, preferably involving books and/or art.
- In-depth knowledge of book, media, and art categories.
- Familiarity with best-selling authors and notable artists.
- Proficiency using computers to generate description cards and conduct research.
- Strong organizational skills with the ability to work independently with minimal supervision.
- Physical capability to turn, lean, kneel, bend, and perform routine movement tasks.
- Ability to lift and carry items weighing up to 40 pounds.
- Flexibility to work varied schedules based on business needs.
Why Goodwill?
- Mission-driven nonprofit organization
- Collaborative merchandising team
- Opportunity to impact multiple store locations across Southwest Florida
Benefits & Perks:
- Medical, dental, vision insurance
- 403(b) retirement plan
- Paid time off (PTO) and paid holidays
- Employee Assistance Program
- Employee discounts
- Tuition Reimbursement