The Store Assistant Manager leads a store unit to ensure a positive customer experience by supervising team members and overseeing operations, including production, retail, shipping, and quality control.
They demonstrate excellent customer service, resolve issues, and create a customer-focused environment. Responsibilities include training, coaching, hiring support, managing store processes, and ensuring policies are followed. They assist with administrative tasks like scheduling, payroll, and inventory management.
Qualifications include a high school diploma and 1+ year of related, preferably supervisory, experience. Essential functions involve physical activity, communication, and working in a fast-paced environment. Preferred qualities include leadership skills and a quality-driven approach, supporting continuous improvement and company initiatives. The role emphasizes adherence to policies, safety, and customer satisfaction.
Anything's possible at FedEx
We began our company by creating the world's next big thing from the ground up - and we've never slowed down, never stopped innovating, never stopped inventing. And today we’re still leading the charge, pushing the envelope, connecting our customers and team members to unprecedented opportunities and changing what’s possible along the way.
At FedEx, you’ll find everything you’d expect of a people-first, global industry leader. From benefits to special training to advancement opportunities, our offerings are deep and wide to match our commitment to your personal and career aspirations.