Retail Assistant Manager

FedEx Office and Print Services

Portsmouth, NH

JOB DETAILS
SKILLS
Administrative Skills, Coaching, Communication Skills, Customer Experience, Customer Satisfaction, High School Diploma, Leadership, Operations, Operations Management, People Management, Performance Metrics, Performance Reviews, Quality Assurance, Quality Control, Retail, Retail Management, Team Lead/Manager
LOCATION
Portsmouth, NH
POSTED
1 day ago

The Store Assistant Manager leads a store unit to ensure a positive customer experience by supervising team members and managing daily operations such as production, retail, shipping, and quality control.

They assist in training, coaching, and evaluating staff, handle customer disputes, and maintain a clean, professional environment.

Responsibilities include overseeing shipping activities, communicating goals and performance metrics, managing administrative tasks like scheduling and payroll, and supporting quality initiatives.

Minimum requirements are a high school diploma and 1+ year of related experience, with supervisory experience preferred.

Essential functions involve standing, lifting up to 55 pounds, effective communication, and working in a fast-paced environment.

Preferred qualifications include strong leadership skills and a focus on quality and efficiency.

The role emphasizes adherence to company policies, customer satisfaction, and operational excellence.

About the Company

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FedEx Office and Print Services