Retail Assistant Manager

The UPS Store

Huntington Station, NY

JOB DETAILS
SALARY
$40,000–$45,000 Per Year
SKILLS
Adobe Product Family, Business Development, Coaching, Computer Skills, Continuous Improvement, Cost Control, Customer Relations, Customer Satisfaction, Customer Support/Service, Financial Management, Genetics, High School Diploma, Internet Application, Inventory Management, Leadership, Logistics, Microsoft Office, Outbound Marketing, Payroll Administration, People Management, Performance Reviews, Performance Tuning/Optimization, Productivity Management, Profit & Loss, Reporting Skills, Retail, Retail Management, Retail Operations, Sales, Service Delivery, Telephone Skills
LOCATION
Huntington Station, NY
POSTED
Today
Retail Assistant Manager

The Retail Assistant Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Retail Store Assistant Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

Compensation, $40,000 to $45,000 depending on skills and experience.

Responsibilities
  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and helps facilitate weekly or monthly staff meetings
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Available to work weekends as required
  • Helps develop and implement the store marketing program
  • Helps manage store financials and prepare/provide reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps oversee store maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned
Qualifications
  • Must have 3 to 5 years of previous customer facing sales experience while supervising staff
  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school desired
  • One year of supervisory experience in logistics, retail, or other relevant industry
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities
Benefits
  • Excellent Advancement Opportunities
  • Flexible Work Hours
  • Flexible Schedule
  • Sick Pay
  • Insurance; medical, dental and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided
  • Free Parking

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the Company

T

The UPS Store

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Retail
WEBSITE
http://www.theupsstore5571.hyrell.com