Retail Asset Protection Process and Systems Specialist

Cumberland Farms Inc

Westborough, MA

JOB DETAILS
SALARY
$60,260–$90,389 Per Year
SKILLS
Accounting, Best Practices, CCTV, Cash Management, Communication Skills, Construction, Corporate Planning, Cost Control, Cross-Functional, Data Analysis, Documentation, Employee Assistance Plan, Enterprise Protection, Facilities Planning, Federal Government, Food Services, Home Security System, Homeland Security, Identify Issues, Industry/Trade Analysis, Information Technology & Information Systems, Inventory Management, Knowledge Transfer, Leadership, Loss Prevention, Marketing, Operational Support, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Remodeling, Retail, Retail Management, Retail Operations, Risk, Risk Management, Security Compliance, Security Infrastructure, Service Delivery, Site Evaluation, Supplier Relationship Management (SRM), Systems Administration/Management, Team Player, Testing, Time Management, Training/Teaching, Tuition Reimbursement, Vendor/Supplier Management, Vendor/Supplier Relations, Warehousing, Willing to Travel, Writing Skills
LOCATION
Westborough, MA
POSTED
30+ days ago

Cumberland Farms Retail Asset Protection Process and Systems Specialist Job in Worcester, MA | Cumberland Farms Jobs

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Retail Asset Protection Process and Systems Specialist

165 FLANDERS ROAD WESTBOROUGH MA

Full-time, Part-time

Job Description

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming Americas #1 one-stop destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

  • Competitive Wages
  • Work today, get paid tomorrow through our earned wage access program*
  • Paid Time Off
  • Medical/Health/Dental Coverage
  • 401K with Company Match
  • Team Member Discounts
  • Tuition Reimbursement
  • Employee Assistance Program
  • Health Savings Account
  • Company Spirit Days
  • Employee recognition and awards
  • And much more!

Position Summary:

The Retail Asset Protection (RAP) Process & Systems Specialist plays a critical role in supporting shrink reduction, safety, and security initiatives through effective process and system solutions. The Specialist is responsible for leading projects related to security infrastructure, driving system enhancements, developing training, and supporting operational teams with tools that improve compliance, efficiency, and risk mitigation. The Specialist also serves as a subject matter expert and liaison for internal and external partners, supporting enterprise-wide security and loss prevention programs.

Responsibilities:

  1. Training & Support:
  • Collaborate with the RAP Process & Systems team to design, develop, and deliver training for RAP initiatives.
  • Serve as a subject matter expert (SME) for RAP processes and systems, ensuring proper knowledge transfer to internal stakeholders.
  • Support Retail Operations leadership (Regional Managers and District Managers across all banners) in the effective use of RAP tools and systems.
  • Provide system and process training to RAP team members and cross-functional partners.
  • Complete site assessments of high shrink or high safety concerns and offer solutions to protect team members, guests, and company assets.
  1. Security System & Vendor Management:
  • Act as project manager for all construction-related projects (NTI, Remodels, Reimages, etc.) that require CCTV or burglar alarms.
  • Conduct site surveys, manage vendor proposals, and oversee installations to completion.
  • Research and evaluate new security technologies for potential testing and implementation.
  • Establish and manage vendor relationships to improve service delivery and reduce costs.
  • Manage the burglar alarm monitoring and code database.
  1. Project Management & Process Improvement:
  • Lead or contribute to cross-functional projects focused on shrink reduction and safety.
  • Identify and recommend improvements to RAP systems, processes, and procedures.
  • Analyze and communicate data to drive informed decisions and mitigate risk.
  • Develop and enhance systems to improve field visibility and security compliance.
  1. Other Responsibilities:
  • Create and deliver professional reports, documentation, and presentations for internal stakeholders.
  • Foster an inclusive and collaborative working environment across all functions.
  • Stay informed on industry trends and best practices in security and loss prevention.
  • Perform other job-related duties as assigned.
  • Must be able to perform essential job functions with or without reasonable accommodation.
  • Be able to entry level troubleshoot CCTV and Burglar Alarm units to support cost savings and quicker up time.
  • Support operations in managing alarm code portals.

Working Relationships:

Internal: DVPs, Regional Managers, District Managers, Store Managers, Inventory Team Members, I.T. Cash Management, Training, Store Accounting, HR, Marketing, Risk, Corporate Facilities and Planning Departments.

External: Local, State, and Federal Police agencies, Department of Homeland Security, Armored Car vendors, Security system vendors, and Banks

Requirements

Minimum Education: Associates Degree in a related field or a minimum of 5 years experience in retail/Asset Protection/Inventory/Project Management/Vendor Management

Preferred Education: Bachelors Degree in related field

Minimum Experience: 3-5 years in Retail, Loss Prevention, Inventory Management, Project Management, or IT

Preferred Experience: 5+ years in Retail, Loss Prevention, Inventory Management, Project Management, or IT

Licenses/Certifications: None required

Soft Skills:

  • Strong written and verbal communication skills
  • Ability to collaborate cross-functionally in a professional and solution-oriented manner
  • Strong self-discipline and time management
  • Critical thinking and sound judgment when analyzing complex data
  • Ability to remain calm and effective under pressure

Travel: Substantial overnight travel by both car and air (50%).

Hours & Conditions: 40-50 hour work week remote. Occasional Office Work is required

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

$60260-$90389

Wage

$60260-$90389

Additional Info

At Cumberland Farms, its important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we''d love to meet you - even if you don''t meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, were sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. Were proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

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Cumberland Farms convenience stores across the U.S.

Certified Oil Cumberland Farms Fastrac Kwik Shop Loaf N'' Jug Minit Mart Quik Stop Sprint Food Stores Tom Thumb Turkey Hill

About the Company

C

Cumberland Farms Inc

Cumberland Farms is a privately owned family run business that has been around for almost sixty years with a corporate facility in Framingham, MA. We started back in the 50’s and through the years have grown to over 600 convenience stores ranging from Maine to Delaware as well as a group of stores in Florida.

In 2005, Cumberland Farms completed the acquisition of Gulf Oil LP and is now known as The Cumberland Gulf Group.

In May of 2009 Cumberland Farms and Gulf Oil moved into our new state-of-the-art business support campus in Framingham, Massachusetts. It is a beautiful, remarkable facility that will help lift both of these great companies to new heights for years to come.

It is also the culmination of an ideal we set in motion several years ago. The fact is, Cumberland Farms and Gulf Oil are sharing a whole lot more than a corporate website, office space and administrative resources.

We are also sharing a philosophy, and a vision to become the premier brands of choice forthe on-the-go world.

This commitment will, in turn, elevate these two brands to be the envy of our competitors, irreplaceable to our customers, and a point of pride to all of our employees.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Retail
FOUNDED
1939
WEBSITE
http://www.cumberlandfarms.com