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Restoration Technician

911 Restoration By Germain Brothers

4601 President Drive suite 131, MD

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JOB DETAILS
SKILLS
Communication Skills, Construction, Disaster Recovery, Driver's License, Emergency Response, Emergency Services, Equipment Maintenance/Repair, Expense Reports, High School Diploma, Industry Standards, Lift/Move 50 Pounds, Maintenance Services, Needs Assessment, OSHA, On Call, Onboarding, Physical Demands, Presentation/Verbal Skills, Progress Reports, Project/Program Management, Record Keeping, Resolve Customer Issues, Safety Standards, Safety Training, Safety/Work Safety, Telephone Skills, Writing Skills
LOCATION
4601 President Drive suite 131, MD
POSTED
30+ days ago
Job description
911 Restoration is a family-owned and operated disaster restoration company that takes pride in delivering top-notch restoration services to both commercial and residential clients. With our diverse and dedicated team, we ensure high-quality disaster recovery solutions to our valued customers.


Why 911 Restoration? We’re glad you asked!


  • We offer the -best in the business- career development opportunities
  • We have a robust onboarding plan to set you up for success
  • You can become an expert in restoration, complete your IICRC training on us!

The Role:


As a Mitigation Technician, you will play a crucial role in restoring properties affected by fire, water, and other emergencies. Your responsibilities will include handling the mitigation and restoration process, making a significant impact on the lives of our clients during challenging times.


Responsibilities:


Emergency Response:


  • Respond promptly to emergency calls.
  • Evaluate the severity of damage and determine the necessary resources and equipment.
Damage Assessment:


  • Conduct thorough assessments of damaged properties, noting structural and content impact.
  • Document damage through photos, diagrams, and written descriptions.
Mitigation Services:


  • Perform water extraction, drying, and dehumidification services following industry standards.
  • Execute fire damage mitigation, including soot and smoke removal.
  • Apply anti-microbial treatments.
Customer Communication:


  • Communicate effectively with customers, explaining the mitigation and restoration process.
  • Address customer concerns and inquiries promptly and professionally.
Documentation and Reporting:


  • Maintain accurate records of all restoration projects, including time logs, expense reports, and customer communication.
  • Report project progress to Emergency Services Project Manager.
Equipment Maintenance:


  • Ensure proper maintenance and handling of restoration equipment and tools.
  • Report any equipment malfunction or need for repairs to the supervisor.
Safety Compliance:


  • Adhere to all company and OSHA safety guidelines to ensure a safe working environment.
  • Participate in safety training sessions and stay updated on industry safety standards.
Qualifications:


  • High School Diploma or equivalent.
  • 1-2 years of experience in the restoration industry preferred.
  • IICRC certification in water, fire, and mold restoration is a plus.
  • Ability to lift 50 lbs. and perform physically demanding tasks.
  • Strong verbal and written communication skills.
  • Basic knowledge of construction and repair techniques.
  • Clean driving record and valid driver’s license.
  • Willingness to work on-call for emergency services.
Working Conditions:


  • This role requires both indoor and outdoor work, often in varied weather conditions.
  • Must be available to work on-call and respond to emergencies as needed.
  • Exposure to conditions such as dust, fumes, and noise is common.
RestoreCore is an Equal Opportunity employer dedicated to providing fair employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. Our commitment is to create an inclusive and respectful work environment for everyone.


Please Note: We kindly request that third-party agencies refrain from reaching out regarding this position. We are focused on building direct connections with prospective candidates and prefer to handle the recruitment process in-house. Thank you for your cooperation.

About the Company

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911 Restoration By Germain Brothers