Asset Management, Coaching, Communication Skills, Construction, Customer Experience, Customer Satisfaction, Customer Support/Service, Dental Insurance, Driver's License, Federal Laws and Regulations, Health Insurance, High School Diploma, Legal, Material Moving, OSHA, On Call, Production Schedule, Project/Program Management, Quality Control, Safety/Work Safety, State Laws and Regulations, Team Player, Training/Teaching, Vision Plan, WINS (Windows Internet Naming Services)
LOCATION
San Marcos, Texas
POSTED
30+ days ago
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
About SERVPRO® Team Friermuth
Core Values
· Heart & Hustle — Give your Best
· Accountability — Own the Outcome
· Alignment — One team. One mission - TEAMWORK WINS
· Positivity — Here to Help
· Integrity — Do What is Right
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Benefits:
Dental insurance- Available day 1
Health insurance- Available day 1, with 5 different plans to select from
Vision insurance- Available day 1
401(k) after 1 year with 4% employer match
6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
PTO
Employee referral program
Career path planning and training
Employee recognition programs
Key Responsibilities
Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians
Position Requirements
Valid driver’s license
High school diploma/GED (preferred)
Must be available to work a rotating on-call schedule
At least 1 year of experience in commercial cleaning, restoration, or construction
IICRC certification a plus, not required
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a Servpro required background check and drug test subject to applicable law.
SERVPRO Team Friermuth supports and hires our military veterans and spouses!
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $22.00 - $26.00 per hour
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.