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Restoration Supervisor

Servpro

Amarillo, Texas

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JOB DETAILS
SKILLS
Asset Management, Coaching, Communication Skills, Construction, Customer Experience, Customer Satisfaction, Customer Support/Service, Driver's License, Health Plan, High School Diploma, Material Moving, OSHA, On Call, Production Schedule, Project Estimates, Project/Program Management, Quality Control, Safety/Work Safety, Willing to Travel
LOCATION
Amarillo, Texas
POSTED
6 days ago
Join the nation's leading damage restoration as a Supervisor today!

Benefits
SERVPRO of Amarillo offers:
  • Competitive compensation + bonuses + overtime 
  • Health benefits
  • Career advancement opportunities
  • Professional certifications paid for by the company
And more! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control 
  • Manage the customer, and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities 
  • Document a detailed and accurate job file to support the services provided 
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
  • Provide the initial scope for each project
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements
  • Valid driver’s license
  • High school diploma/GED (preferred)
  • At least 2 years of experience in cleaning, restoration, or construction
  • At least 1 year of experience in managing technicians
  • IICRC certification is a plus
  • Must be part of the on-call rotation
  • Must be able to travel to storms for up to two (2) weeks at a time
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to complete a background check subject to applicable law
Compensation: $45,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

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Servpro