Restoration and Emergency Cleaner - Sioux Falls SD
Purpose Promote business growth and exceptional customer satisfaction by specializing in two key areas: restoration cleaning of customer belongings after a fire loss and providing deep cleaning services for residential and commercial properties, including post-construction and move-out deep house cleans. This is a dynamic role requiring flexibility and specialized cleaning and restoration skills.
Essential Functions
• Perform specialized fire contents cleaning and restoration, including documenting, carefully packing, and safely transferring restorable customer belongings from a fire-damaged site. • Utilize specialized restoration equipment and chemicals to clean and deodorize smoke- and soot-damaged items in a controlled environment. • Conduct thorough post-construction cleaning, rough and final cleans for new buildings and remodels, including scrubbing walls, counters, cabinets, and floors to prepare the space for use. • Execute comprehensive residential deep cleans, such as move-out cleans and recurring deep house cleanings. • Perform time-sensitive emergency restoration services and biohazard remediation, maintaining a readiness to deploy for urgent trauma or safety-related clean-ups at a moments notice. • Perform general surface cleaning, including dusting and vacuuming. • Demonstrate a positive and empathic approach when communicating with customers undergoing a stressful loss or transition.
Additional Expectations
Reliable Attendance is critical as this role may involve time-sensitive emergency response. Demonstrate strong knowledge and skills in specialized cleaning and restoration techniques. Communicate with a positive and empathic approach to customer interactions. Work diligently, efficiently, and demonstrate strong organizational skills with acute attention to detail. Respond positively to sudden changes and adjust quickly to changing circumstances. Exhibit strong problem-solving, decision-making, and judgment skills in both independent and group working environments. Actively follow and support the Mission of INTEK, its policies, and procedures. Perform other duties as assigned.
Experience and Education
High School Graduate or GED Required. Valid drivers license and satisfactory driving record Required for travel to various job sites. Ability to pass a background check Required. Physical Demands:
• Ability to bend, climb, or balance, kneel, stoop, walk, or push and pull objects. • Ability to lift up to 25 lbs. and occasionally 100 lbs. to perform job functions. • Ability to work in a variety of environments, conditions, and temperatures.