Restaurant Team Member

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Job Details

n Job Ref:a708a1e5n Location:N80W14910 Appleton Ave, nnMenomonee Falls, nWI 53051nn Category:Restaurant Team Membern n n nnn n

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Summaryxa0xa0

Perform assigned workstation duties to ensure quality products and service are delivered to ourxa0customers meeting Papa John's standards. Comply with Papa John's uniform, appearance,xa0 and operations standards as defined in the Operations Manual, Cross-Training Guidebook,xa0Team Member Handbook, and with federal, state, and local laws and ordinances.xa0xa0

Essential Duties and Responsibilities include the following. Other duties may be assigned.xa0xa0

• Perform assigned workstation duties including making quality products, preparingxa0ingredients, taking orders, providing quality customer service through positive andxa0professional interaction with customers by phone or in person, and acting with a sense ofxa0urgency in everything they do.xa0xa0
• Work as a team and assist each other by being on time for their shift, supporting otherxa0workstations during their shift and completing all closing duties, including cleaning, at thexa0end of each shift. Enhance the company's image by complying with uniform andxa0appearance standards. Contribute to an atmosphere of teamwork, energy and fun.xa0xa0
• Accurately use the FOCUS System, process cash and/or credit card transactions.xa0Support sales efforts by suggestively selling to increase the check average when taking anxa0order. Protect the company's assets by maintaining organized, safe and clean work areas;xa0comply with safety and security standards at all times.xa0xa0

Position Qualifications. To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representativexa0of the knowledge, skill, and/or ability required. Reasonable accommodations may be made toxa0enable individuals with disabilities to perform essential functions.xa0

Competencies are classified as the work habits, attitudes, personal characteristics, andxa0behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.xa0xa0

• Commitment to Task: Demonstrates dependability and shows a sense of urgency aboutxa0 getting results; willing to commit the hours it takes to get the job completed; takesxa0responsibility for actions and achieves results; overcomes obstacles.xa0xa0
• Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high levelxa0of customer service; searches continually for ways to increase customer satisfaction (i.e.,xa0customer feedback).xa0xa0
• Flexibility: Adapts and changes course of action when appropriate; effectively transitionsxa0from task to task; deals well with unresolved situations, frequent change, delays, orxa0unexpected events; maintains objectives amidst shifting priorities.xa0xa0
• Initiative: Takes action proactively; addresses issues or opportunities without supervision;xa0focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm,xa0and a "can do" attitude.xa0xa0
• Teamwork: Works cooperatively with others to accomplish business goals and objectives;xa0asks others for their ideas and opinions; supports team's decisions; contributes to thexa0team's efforts.xa0

Functional Skills.xa0xa0

Cash management skillsxa0xa0

Physical Demands. While performing the duties of this job, the team member is requiredxa0to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly andxa0simply/lightly with hands, and use fine finger dexterity. The team member is frequently requiredxa0to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, andxa0use head and neck in a twisting or static motion and to look up and/or down, push and/or pull,xa0snd lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb,xa0balance, and lift and/or move over 51 pounds.xa0xa0

Work Environment. While performing the duties of this job, the team member is requiredxa0 to work outdoors in various temperatures, in a noisy environment, near moving mechanicalxa0parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxicxa0chemicals.xa0xa0

Additional Informationxa0xa0

• Must be 16 years of age or older to perform the following duties at Papa John's: pizzaxa0loading, oven tending, pizza cutting, dough docking, and dishwashing.
• Must be able to work long hours, scheduled or unscheduled, which will include nights,xa0weekends, and as emergencies arisexa0xa0
• Non-exempt, hourly positionxa0xa0
• Provide additional documentation as required by individual statesxa0

Company Introduction

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.

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