The opportunity Delaware North Gaming is searching for a full-time Restaurant Supervisor to join our team at Wheeling Island Casino in Wheeling, West Virginia. Ensuring the highest level of service to guests is our greatest priority. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
Pay: $18.00 - $20.00 per hour Information on our comprehensive benefits package can be found at http://careers.delawarenorth.com/whatweoffer.
What We Offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
• Weekly pay • Training and development opportunities • Employee discounts • Flexible work schedules • Eligible team members may also receive health, dental, and vision insurance, 401k with company match, paid vacation days, and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What Will You Do
Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met.
Assign duties to team members on shift and perform some service tasks. Assist managers in team member training and compliance. Investigate and resolve service complaints, review procedures, operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume.
Greet guests positively, professionally, and as an individual, and monitor guests and team member needs within your assigned area.
More About You
Experience working in a restaurant with one year of supervisory experience required. Self-motivated, superior organization, and guest service abilities. Excellent written and verbal communication skills with customer relation skills. No college degree required.
Physical Requirements
Must be able to carry up to 35 lbs. Standing, walking, bending for the duration of the shift occasionally pushing and pulling to move equipment, mops, and brooms.
Shift Details
• Days • Evenings • Holidays • Weekends • 8hr shift • 10hr shift • 12hr shift • Overnight (OT as needed)
Who We Are
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1000-seat showroom.
Our Business
Our business is all about people and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who Says You Cant Love Where You Work?
With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us. Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.