Business Administration, Computer Skills, Corrective Action, Cost Control, Customer Satisfaction, Customer Service Management, Customer Support/Service, English Language, Financial Management, Forecasting, Hospitality and Tourism, Interpersonal Skills, Inventory Management, Leadership, Life Insurance, Maintain Compliance, Operations Management, Profit & Loss, Regulations, Restaurant, Safety Compliance, Sanitation, Service Delivery, Vision Plan
We are looking for a resourceful Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.
Responsibilities
- Coordinate the entire restaurant operation
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Enforce and offer the best quality of products possible
- Organise and supervise shifts
- Appraise personnel’s performance and provide feedback to keep them upbeat and productive
- Estimate consumption, forecast requirements and maintain inventory
- Monitor compliance with sanitation and safety rules and regulations
- Control costs and minimize waste
- Successfully promote and publicise the brand
- Nurture a positive working environment and lead by example
- Monitor operations and initiate corrective actions
Requirements
- Proven working experience as restaurant manager
- Demonstrated experience in customer service management
- Extensive food and wine knowledge
- Proficiency in English
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- Culinary school diploma or BS degree in Business Administration
Benefits
- Medical, Dental, Vision and Life Insurance
- 401(K) with a company match
- Opportunities for Career Development and Growth
- Vacation Days, Floating Holidays
- Thanksgiving and Christmas Day Holiday
- Employee food discount at stores
