Are you a high-performing leader who thrives in a fast-paced environment? Dunkin’
is looking for an experienced, results-driven Restaurant Manager to own the
full operation of one of our locations - from guest experience and team
development to financial performance and brand standards. If you’re ready to
lead at the next level, we want to hear from you.
You’ll be accountable for three
core pillars of success:
Team
Leadership & Development
Recruit, hire, and develop top talent who share our commitment to excellence
Set clear expectations and deliver consistent coaching, feedback, and performance reviews
Build a culture of accountability, recognition, and continuous improvement
Empower your team to solve problems independently and take ownership of their work
Operational
Excellence
Drive a guest-first culture across every shift, every interaction
Ensure all shifts are properly staffed and all Brand standards are consistently executed
Maintain a safe, compliant environment in accordance with food safety, sanitation, and all applicable laws
Complete operational audits and implement improvement plans that drive measurable results
Lead flawless execution of new product roll-outs, including team training and in-store marketing
Business &
Financial Performance
Control costs, manage labor, and make P&L-informed decisions to maximize profitability
Set ambitious sales targets and hold the team accountable to hitting them
Execute all promotional and marketing initiatives on time and on brand
Read and interpret key performance reports to identify trends and drive corrective action
Minimum
Requirements
Restaurant, retail, or multi-unit supervisory experience
Demonstrated math and financial management ability
Strong written and verbal communication in English
High School diploma or equivalent (required)
Must be at least 18 years of age
You’ll
Stand Out If You Have
A proven track record leading high-volume, fast-paced restaurant teams
Experience managing P&L, labor costs, and food costs
A history of developing people into future leaders
Strong guest recovery instincts and conflict resolution skills
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.