Restaurant Manager, Chaminade Resort & Spa

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace-it''s a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you''ll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn''t just a job-it''s an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California''s beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHA

What you will have an opportunity to do:

Restaurant Manager

Department: Food & Beverage

Reports To: Director of Food & Beverage

Salary Range: $75,000 - $80,000 annually

Position Summary

Chaminade Resort & Spa is seeking a dynamic, service-driven Restaurant Manager to lead the daily operations of our restaurant outlets while delivering exceptional guest experiences. The Restaurant Manager is responsible for overseeing front-of-house operations, ensuring service excellence, maximizing revenue opportunities, maintaining labor and cost controls, and developing a high-performing team. This leader will create a welcoming environment for guests while fostering a positive, engaging workplace culture for associates.

Essential Job Functions

• Oversee the day-to-day operations of the resort restaurant, bar, and applicable dining outlets.
• Lead, coach, and motivate front-of-house associates to provide exceptional guest service.
• Ensure all service standards and brand expectations are consistently met.
• Hire, train, schedule, mentor, and evaluate restaurant team members.
• Conduct daily pre-shift meetings and communicate operational priorities.
• Monitor guest satisfaction and proactively resolve guest concerns in a professional manner.
• Partner with culinary leadership to ensure seamless communication between front and back of house.
• Develop schedules that align with business levels while maintaining labor budgets.
• Monitor payroll, overtime, labor costs, and productivity.
• Assist in developing strategies to increase restaurant revenue through promotions, upselling, and exceptional service.
• Ensure compliance with health, safety, sanitation, and alcohol service regulations.
• Maintain cleanliness and organization throughout all dining areas.
• Oversee inventory controls and assist in managing beverage and operating supply costs.
• Support banquet and resort events as needed.
• Maintain accurate records, reports, and departmental documentation.
• Foster a positive, respectful, and team-oriented work environment.

Qualifications

• Minimum of 3 years of restaurant management experience in a full-service restaurant, hotel, or resort environment.
• Luxury resort or hotel experience preferred.
• Strong leadership and team development skills.
• Excellent guest service and conflict resolution abilities.
• Knowledge of food and beverage operations, service standards, wine, beer, and spirits.
• Experience managing labor budgets, scheduling, and payroll.
• Strong organizational and time management skills.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Proficiency with POS systems and Microsoft Office.
• California Food Handler Card and Responsible Beverage Service (RBS) certification, or ability to obtain upon hire.

Physical Requirements

• Stand and walk for extended periods.
• Lift and carry up to 30 pounds.
• Bend, reach, twist, and climb stairs as needed.
• Work in a fast-paced hospitality environment.

Preferred Qualifications

• Hotel or resort restaurant management experience.
• Knowledge of Forbes, AAA Four Diamond, or luxury service standards.
• Experience with OpenTable, Toast, Micros, or similar POS systems.
• Wine knowledge or sommelier certification is a plus.

Compensation & Benefits

• Salary: $75,000 - $80,000 annually, depending on experience.
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Resort Discounts
• Employee Dining Program
• Career Development & Advancement Opportunities

Why Join Chaminade Resort & Spa?

Nestled among the redwoods overlooking Monterey Bay, Chaminade Resort & Spa offers a unique opportunity to work in one of Santa Cruz's premier destination resorts. We are committed to creating memorable guest experiences while fostering a culture of teamwork, hospitality, and professional growth. Join our Food & Beverage leadership team and help shape exceptional dining experiences for every guest.

What are we looking for?

Compensation:

$75000.00

• $80000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.