Restaurant Maintenance Supervisor - Humble, Longview, Shreveport, and West Monroe, TX

Welcome to Whataburger Careers!

Total Rewards:

• 5 weeks PTO on Day 1
• Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
• Flex Medical/Dependent Care Spending plan
• Company vehicle (take home for both work and personal use) with a company paid toll-management system
• Company gas card
• Tablet and Phone provided
• Bonus Program with 250% Upside Potential
• 11 PAID Holidays per year in addition to PTO
• Ongoing skills training
• Scholarship Program (Available for yourself or your dependents!)
• Whataburger Family Foundation (Hardship Grant Assistance)
• Career Advancement Opportunities
• Discounted meals and so much more!

Responsibilities:

• Maintain accountability for 95%+ facility uptime across all assigned restaurants including equipment, building systems, and grounds.
• Oversee comprehensive facility operations including HVAC, electrical, plumbing, refrigeration, kitchen equipment, building envelope, exterior maintenance, and landscaping.
• Manage work order prioritization, resource allocation, and workflow optimization across both reactive maintenance and preventative maintenance teams.
• Develop and monitor preventative maintenance schedules and ensure compliance with manufacturer specifications and regulatory requirements.
• Conduct facility assessments, identify capital improvement needs, and provide recommendations for equipment replacement and facility upgrades.
• Manage vendor relationships for specialized services including landscaping, waste management, utility services, and emergency contractors.
• Ensure compliance with health department regulations, building codes, environmental standards, ADA requirements, and Whataburger brand standards.
• Develop emergency response protocols and coordinate facility emergency management including after-hours support coverage.
• Analyze performance metrics, identify improvement opportunities, and implement process enhancements to increase efficiency and reduce costs.
• Designs and delivers training programs for technical skills, safety protocols, and professional development.
• Assume additional responsibilities as assigned.

Education:

• Associates degree in technical field or equivalent or equivalent work experience
• Bachelors degree in Engineering, Facilities Management, Business Administration, or related field (preferred)
• Supervisory and leadership training certification preferred

Experience:

• 7+ years experience in maintenance supervision or team leadership roles
• 5+ years experience in restaurant, food service, or multi-site facility maintenance
• 3+ years experience managing preventative maintenance programs

Professional Certification:

• EPA Section 608 Universal Refrigerant Handling Certification (required)
• OSHA 30-Hour Training certification (required)
• CFESA (Commercial Food Equipment Service Association) certifications (preferred)
• Project Management Professional (PMP) or equivalent (preferred)
• Facilities Management Professional (FMP) certification (preferred)

Working Conditions/Travel Requirements:

• Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
• Must possess a valid drivers license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence

Physical:

• Must be able to walk, stand, sit, or kneel for extended periods of time and carry up to 25 lbs.
• Must be able to work on ladders and roof tops
• Must be able to conduct facility inspections requiring walking, climbing, and accessing equipment
• Must be able to work in various environmental conditions (hot kitchens, cold freezers, outdoor areas)