About Us
Dont meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
• Manage the human resources within the division. Direct and oversee recruitment and development of employees. • Develop, recommend, implement, and manage the divisions annual budget, business/marketing plan, forecast and objectives to meet/exceed management expectations. • Implement and manage all company programs to ensure compliance with SOPs; to include safety and sanitary regulations, and all federal, state, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guests. • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset. • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. • Perform any other job-related duties as assigned.
Qualifications and Skills
• At least five years of management experience in Food and Beverage operations. • Bachelors degree preferred. • Hotel experience preferred. • Advanced knowledge of the principles and practices within the food and beverage hospitality profession. • Ability to study, analyze and interpret complex situations. • Ability to stand and move throughout the hotel and continuously perform essential job functions with or without reasonable accommodation. • Effective verbal and written communication skills. • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our "YouDecide" and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.