Catch Hospitality Group is built on active thinking, active feedback, and a team‑first mentality—driven by our commitment to Great Food, Great Service, Great Vibe. Our continued expansion, including high‑profile openings across key markets and the success of our SoHo NYC concepts, reflects our focus on internal mentorship, leadership development, and promoting from within as we grow.
Position Overview
We are seeking a General Manager who is equally passionate about elevating the employee experience and the guest’s experience. This role requires an entrepreneurial, people‑first leader who thrives in a fast‑paced, high‑volume environment and leads from the floor through real‑time coaching, feedback, and mentorship.
As the highest level of on‑site leadership, the General Manager oversees front‑of‑house operations, financial performance, facility standards, and the overall guest experience. This role demands availability for varied shifts, including nights, weekends, and holidays.
Benefits:
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid time off
Monthly discretionary bonus potential
Responsibilities:
Own the guest experience while upholding brand standards and service excellence
Drive sales and profitability while controlling food, beverage, labor, and operating costs
Lead, coach, and develop FOH leadership and hourly teams through consistent feedback and performance management
Manage daily operations, scheduling, floor plans, and shift execution
Ensure accurate completion of payroll, reporting, invoicing, and administrative duties
Resolve guest concerns effectively, turning issues into loyalty‑building experiences
Maintain cleanliness, uniform standards, and a professional restaurant environment
Ensure compliance with all health, safety, and company policies
Qualifications:
3+ years of senior management experience in upscale or fine dining environments
Experience leading high‑volume operations with ~$10M+ in annual revenue preferred
Extensive fine dining and front‑of‑house expertise (Forbes training a plus)
Strong financial acumen and operational knowledge
Exceptional leadership, communication, and conflict‑resolution skills
Stable, progressive career history with a strong work ethic
Hospitality, hotel, or culinary degree preferred
EEO
Disclaimer
The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.