Sign upLog in

Restaurant (Floor) Manager

Surly Brewing

Minneapolis, MN

Apply
JOB DETAILS
SALARY
SKILLS
ADP, Administrative Skills, Auditing, Bartending, Brewing, Business Services, Coaching, Communication Skills, Corporate Policies, Customer Support/Service, High School Diploma, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Multitasking, Onboarding, Operations, Organizational Skills, Performance Management, Performance Reviews, Quality Assurance, Reconciliation, Regulations, Restaurant, Sales, Team Lead/Manager, Team Player
LOCATION
Minneapolis, MN
POSTED
3 days ago
The Restaurant Manager at Surly Brewing Co. is a key leadership role within the front-of-house team, responsible for overseeing daily service operations and ensuring exceptional guest experiences. This position requires a hands-on leader who thrives in a fast-paced, high-volume environment and can effectively manage, coach, and support team members. The Restaurant Manager is expected to maintain Surly's standards of service, culture, and hospitality while fostering a collaborative and inclusive work environment.This position is a salaried position with a pay range of $50 - $50,000. The position is eligible for all benefits (medical, dental, 401k, PTO, etc).Essential Functions* Lead and manage the service team, and conduct performance reviews.* Maintain high standards of service through training, coaching, and quality assurance programs.* Provide hands-on support during service, including table-touches, food running, and floor oversight.* Open and close the restaurant, including toast reconciliation, pre-shift meetings, and daily reporting.* Collaborate with the AGM on interviewing, onboarding and training new hires.* Maintain and update training binders, allergen spec sheets, and service materials.* Communicate updates to other managers and leadership.* Conduct one-on-one meetings and audits of staff performance and section management.* Support recruitment, scheduling, and staffing efforts.* Ensure compliance with company policies and procedures.* Foster a positive, inclusive, and high-energy work culture.* Collaborate with the Experience Manager on activations and guest engagement initiatives.* Track and report on beer and food sales, business volume, and service trends.* Maintain cleanliness and organization of service areas.* Enforce rules and policies while setting leadership standards and accountability.* Execute administrative tasks as assigned by the GM, AGM, or VP.* Represent Surly's brand and culture in all guest and team interactions.Preferred Qualifications* High school diploma or GED required.* Minimum 2 years of restaurant management experience; 3-5 years preferred.* TIPS Certified. Training will be provided by Surly if certification is expired/needed.* Strong knowledge of beer styles, Surly products, and hospitality trends.* Experience with Toast POS, HotSchedules, ADP, and other hospitality systems.* Proven ability to multitask and lead in high-volume settings.* Cash handling experience.* Outgoing personality and commitment to exemplary customer service.* Ability to work any FOH position, including serving, bartending, hosting, and expo.* Familiarity with health codes, inspections, and hospitality regulations.* Strong communication, organizational, and HR-related skills.* Flexible schedule availability, including nights, weekends, and holidays.* Ability to lift 50 lbs and work in a loud, humid environment.

About the Company

S

Surly Brewing