Restaurant Facilities Equipment Service Technician

Grow your career where precision meets purpose

At Colliers, we believe how we work matters. Join our elite service network dedicated to supporting Chick-fil-A restaurants across your local market. You’ll have the independence of a field role with the backing of seasoned technical experts, OEM partners, and ongoing training to master your craft.

The mission

Keep critical kitchen equipment and building systems operating at peak performance. From preventative care to rapid-response repairs, you’ll ensure reliability, food safety, and guest satisfaction in high-volume environments.

How you’ll contribute

In a typical week, you’ll rotate between preventive maintenance, urgent troubleshooting, and installations. You’ll consult with the Chick-fil-A Technical Assistance Team, coordinate with manufacturers for diagnostics and part specs, and close accurate work orders in real time. You’ll work across hot-side and cold-side equipment—then verify performance against standards before you leave the site.

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment and related building/HVAC systems.
• Service sealed-system refrigeration, hot-side cooking equipment, specialty foodservice equipment, and base building HVAC.
• Meet SLAs for Operator requests; uphold company productivity metrics.
• Install ordered parts with accuracy and professionalism; confirm operational compliance.
• Document work orders, labor, receipts, and truck stock inventory quickly and accurately.
• Maintain an organized service vehicle, tools, and spare parts.
• Engage suppliers and vendors; participate in continuous OEM training and certification.
• Support after-hours emergency response and follow all safe work and accident prevention procedures.

Equipment portfolio

Hands-on with Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.

Qualifications checklist

• Technical trade school training and/or relevant hands-on experience; 5+ years related trade experience.
• Strength in one or more: sealed refrigeration/HVAC, electrical, mechanical systems, process controls, hot-side cooking equipment, or mechanical power transmission.
• Experience servicing kitchen equipment, facilities, or construction systems.
• EPA Universal Certification.
• Valid driver’s license and proof of insurance; safe driving record (MVR required); able to safely operate company vehicles.
• Strong mechanical aptitude and troubleshooting; able to read diagrams and schematics.
• Proficiency with Microsoft Word, Excel, and mobile service applications.
• Excellent written and verbal communication; self-directed with a positive, service-oriented approach.

Where and how you’ll work

• 100% field-based within a defined local market.
• Limited overnights, primarily for onboarding and training.
• Physical demands include: lifting up to 50 lbs; frequent bending, twisting, kneeling, crouching, and crawling; extended standing/walking on varied surfaces; frequent use of arms/wrists/hands.
• Climb ladders and stairs up to two stories (with ladder safety training) (Note: Roof access ladders are provided, van loading/unloading of a large ladder is non typical).
• Indoor/outdoor work in all weather; extended hours as emergencies require.

Your technical toolkit

• Refrigeration/Cooling Systems
• HVAC/R maintenance, troubleshooting, repair
• Electrical troubleshooting and repair; installation and wiring
• Mechanical systems and component repair
• Equipment diagnostics and field service readiness
• Lockout/Tagout (LOTO) and machine safety inspections

Compensation & benefits

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K are available.

Next steps

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Legal and hiring notices

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.