Restaurant Expeditor - Food Runner

The quickest link between the kitchen and the guest, ensuring every plate lands hot, perfect, and on time. Our lakefront restaurant, the Boat Club, is a refined, low-lit restaurant overlooking surrounding mountains and Whitefish Lake. You will be the last touch of hospitality before the food hits the table. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

 The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Restaurant Expeditor to work with our Food & Beverage Team $18 hourly + Tips.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Restaurant Expeditor, or Food Runner, is to create the finest experiences for our guest; provide exceptional service with a sincere desire to serve, accurate delivery of food items, and maintains quality control of food before delivery.

MAIN DUTIES AND RESPONSIBILITIES:

• Deliver food items to guests quickly and accurately.  
• Maintains organization of food on the expo line. 
• Is last quality control of food before delivery to a guest.  
• Knows the table numbers and seat positions of the restaurant 
• Maintains clean and organized work areas. 
• Strong knowledge of menu. 
• Respects guest right of way. 
• Assures complete food order delivery. 
• Notifies manager of unhappy guests. 
• Performs assigned side work duties. 
• Can clearly communicate well with guests and co-workers. 
• Assists managers/chefs as directed.  
• Able to deliver room service accurately. 
• Maintains a professional image.  
• Maintains professional working relationships 

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

• May be required to assist service staff during peak periods. 

• Lift 50-pound trays during shift. 

• Must be able to multitask under stress. 

• Must be organized and remain calm during the shift. 

• Dressed neatly and well-groomed in company always approved uniforms. 

• At times works in a hot and cold climate. 

• Exposed to hazards that may include broken glass, bottles, plates, burns, slips and falls.

• Ability to walk and stand for a 6–8-hour shift.  

• Communicate clearly with guests and co-workers. 

• Required to carry trays with food, drink, bus tubs, or supplies.

SCHEDULE AND BENEFITS:

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.