Budget Management, Capital Project, Catering Services, Compensation and Benefits, Cross-Functional, Detail Oriented, Establish Priorities, Expense Tracking, Hospitality and Tourism, Leadership, Logistics, Operational Expenditure (OPEX), Operations, Operations Management, Organizational Skills, People Management, Preventative Maintenance, Problem Solving Skills, Property Maintenance, Property Management, Regulatory Compliance, Resource Management, Team Lead/Manager, Time Management, Vendor/Supplier Relations
Job Title: Property Manager – Resort Operations
Location: Dover, OH
Compensation: $90,000 base + benefits
Position Overview
Columbia Woodlands is seeking an experienced Property Manager to oversee full-scale operations of a 400-acre luxury resort and wedding venue. This individual will be responsible for maintaining exceptional property standards, delivering high-end guest experiences, and leading daily operations across facilities, grounds, and events.
This role requires a hands-on leader who can ensure operational excellence while preserving the resort's reputation for premium service and attention to detail.
Key Responsibilities
Property & Grounds Management
- Oversee maintenance and presentation of the 400-acre property, including trails, ponds, outdoor amenities, and event spaces
- Ensure all facilities (, lodging, tents, and common areas) meet luxury hospitality standards
- Manage preventative maintenance programs and vendor relationships
- Maintain safety, cleanliness, and regulatory compliance across the property
Event & Guest Experience Oversight
- Support execution of weddings, corporate events, and private functions (up to 175 guests)
- Ensure seamless coordination across operations, catering, and guest services
- Uphold high-touch service standards aligned with luxury hospitality expectations
- Address and resolve guest concerns in real time
Team Leadership & Accountability
- Lead, schedule, and manage on-site staff across operations, grounds, and event support
- Drive accountability, performance standards, and service excellence
- Train and develop team members to align with brand expectations
- Manage a rotating 7-day schedule to ensure full property coverage
Operational Management
- Oversee daily operations, including staffing, logistics, and resource allocation
- Monitor budgets, expenses, and overall operational efficiency
- Partner with ownership on strategic improvements and capital projects
- Implement systems and processes to enhance workflow and guest satisfaction
Qualifications
- 8–10+ years of experience in property management, resort operations, or hospitality leadership
- Proven success managing large outdoor properties, resorts, or event venues
- Strong leadership skills with the ability to drive performance and accountability
- Experience overseeing weddings, events, or high-end guest experiences preferred
- Highly organized, detail-oriented, and operationally driven
- Trustworthy, dependable, and capable of working autonomously
- Willingness to work a rotating 7-day schedule based on business needs
Core Competencies
- Operational leadership
- Staff management and accountability
- Guest experience excellence
- Problem-solving and decision-making
- Time management and prioritization
- Communication and cross-functional coordination
Why
- Unique opportunity to manage a premier luxury resort and wedding destination
- High-impact leadership role with strong autonomy and visibility
- Competitive compensation and benefits
- Scenic, high-end work environment focused on memorable guest experiences