Residential Zone Director

Come join a team where you get to make a difference each day! At IS Living, our vision is to live and work in a community where all people have support to live meaningful independent lives. This is at the heart of each role within our agency and we hope that you can be a part of it!

This position is responsible for ensuring that IS Living’s residential programs are operating within regulations and contractual guidelines and leading direct care staff through direct supervision of Residential Managers while following the mission and vision of the organization. Our team focuses on high quality services by focusing on 6 key domains; Program Licensing and Compliance, Management of Resources, Employee Competency and Satisfaction, Program Quality, Financial Management, and Customer Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains a working knowledge and understanding of rules, regulations, and contractual obligations that govern residential programs at IS Living. Aware of and complies with the policies and procedures of IS Living.
• Ensures ongoing continuation of residential program licensing, contractual obligations, and compliance with applicable laws, regulations, policies, and procedures.
• Directly supervises employees and carries out supervisory responsibilities following the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ensures Residential Managers and staff have the necessary knowledge and resources to be effective in their roles.
• Monitors incident reports, ensuring all requirements are met and timely notifications are completed. Completes root cause analysis and ensures corrective and preventative measures are implemented as appropriate.
• Works in collaboration with other organizational leaders to ensure internal and external resources are in place to support residential program operations.
• Maintains training and competency in required areas to ensure ongoing qualification to provide direct support to individuals served.
• Develops and maintains positive, effective, respectful, and therapeutic relationships with individuals receiving services and their families and guardians. Maintains ongoing professional relationships and collaboration with external partners including, but not limited to, service coordinators, contract administrators, advocates, and any oversight group.
• Effectively manages continuous repetitive and potentially aggressive behaviors. Quickly and effectively problem solves individual’s needs, redirecting according to their behavioral support plan and utilizing OIS strategies for individuals who become escalated.
• Participates in a rotation to provide 24-hour administrative support for residential programs.

Minimum Qualifications:

• Any combination of education and experience that leads to a solid foundation in education, special education, psychology, social services, nursing and/or sensorial therapies or related field. A foundation in residential care for disabled adults, education, special education, psychology, social services, nursing, and/or sensory therapies or related field is preferred. Must have knowledge of or experience with evaluation and program planning for adults with intellectual and/or developmental disabilities, brain injuries, or other special needs.
• Must be 18 years of age or older.
• Proficient at Microsoft Word, Excel, Outlook, Power Point, Project, Visio, Email and Internet applications;
• Successfully pass the ODDS approved criminal history and drug screen;
• Possess current driver’s license, with acceptable driving record.
• OIS oversight certification which includes administrative review of the use of physical intervention.
• Maintain current certification in First Aid, CPR, and Bloodborne Pathogens;
• Maintain current licenses/certifications/insurance required for employment and position.
• One-three years of supervisory experience, preferred.

We have a great benefits package for our employees!

• Paid Time Off
• Seven Paid Holidays
• 403(b)
• Health Insurance
• Health Savings Account
• Flexible Spending Accounts
• Supplemental Insurance
• Life Insurance

Integrated Supports for Living Inc is an equal-opportunity employer and encourages individuals from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Accommodations will be provided upon request throughout the recruitment process.