Residential Supervisor

• We Care
• We are Innovative
• We are Collaborative
• We are Resourceful

• Reduced Cost Meals every shift on site (All)
• Employee assistance program (EAP) (All)
• Insurance coverage: Health, vision, dental, life, supplemental and pet insurance (FT)
• Flexible spending account (FSA) (FT)
• Generous Paid time off (PTO) (FT)
• 401k w/company match (FT)
• Tuition/Professional development assistance (FT)

• You have a passion for working with the autism population and ensuring the safety and well-being of students and staff.
• You get the job done and are capable of strategic thinking while simultaneously rolling up to your sleeves to lead and teach by example.
• You have strong written communication skills, specifically involving documentation, progress notes, incident reports, and other related administrative tasks.
• You are skilled in managing challenging and aggressive behaviors, using effective de‑escalation, crisis‑prevention, and behavior‑intervention strategies.
• You are able to stay resilient, composed, and analytical in high‑stress or rapidly evolving situations, making urgent and accurate decisions.
• You have strong relationship‑building skills with students, families, and staff, fostering an inclusive, culturally competent, and supportive environment.
• You demonstrate the ability to multitask, manage competing priorities, maintain confidentiality, and keep accurate documentation and schedules.
• You are an effective mentor and leader with the ability to guide, motivate, and hold staff accountable while collaborating with interdisciplinary teams and working flexible hours.

• Coordinate direct‑care operations, ensuring DSP and 1:1 staff provide appropriate support to each student.
• Lead, mentor, and develop staff, including onboarding new employees and managing performance.
• Build respectful relationships with students, support their individual needs, and coach staff in managing challenging behaviors.
• Uphold policies, maintain accurate documentation, and complete administrative tasks such as shift logs, incident reports, and move‑in/move‑out support.
• Respond to crises and emergencies using SOIS protocols and report urgent situations according to policy.
• Ability to complete and maintain required TCIS and other training certifications, staying up to date with best practices

• Associate’s degree in human services or related field required; bachelor’s degree or higher preferred.
• Minimum 3 years of experience in high‑volume human services or customer‑service roles, including work with neurodivergent adolescents and young adults, especially those with autism in residential or school settings.
• Experience supervising, mentoring, developing, and scheduling staff; strong organizational skills and ability to manage multiple priorities.
• Required experience in crisis management, de‑escalation, and handling aggressive or challenging behaviors; prior training in TCI/SCIP or similar techniques preferred.
• Direct experience assisting with hygiene and personal‑care needs; EMT/EMS, CNA/HHA/PCA, therapeutic, or clinical background preferred.
• Proficiency with Microsoft 365 preferred; experience conducting interviews is a plus; strong ability to coach staff and support professional growth.
• Due to the nature of work in supporting our students, all job description list the physical requirements for that position
• Our campus consists of some paved areas but primarily consists of grass, gravel paths and parking lots. Additionally, many areas of our building are fully accessible, however, as a historic building some areas are only accessible by stairs.
• You must be able to ambulate around the campus, including hills, stairs, grass and gravel.
• Student Facing Positions:
  • Must be able to react and move quickly during student crisis, both for the safety of the student and for the staff.
  • Must be able to run across the campus and throughout the school to catch/monitor an eloping student, and/or to remove yourself from an unsafe situation.
  • You must be able to pass TCIS (Therapeutic Crisis Intervention Training for Schools).
    • You must be able to bend, stretch, sit, stand, crouch or kneel for sustained periods of time if implementing a hold.
• Special Accommodations can be requested but will only be approved if the accommodation does not impact the ability to perform your position and it does not put yourself, a student, or any other staff member at risk of harm or injury.

• CPR
• First Aid
• Therapeutic Crisis Intervention Training for Schools (TCIS)
• Mandated Reporter Training

 Shrub Oak International School is an Equal Opportunity Employer.  Reasonable accommodation can be requested to enable individuals with disabilities to apply for a job or to perform the essentials functions of their job. Requests may be approved if the position/department/school/students will not be adversely affected. Please advise us if you require a reasonable accommodation. Please see the full list of requirements for this position in the Position Requirements section.

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