The Residential Solar Support Manager is responsible for supporting the sales team to grow residential solar, storage, and roofing projects.
They handle pre- and post-sales tasks, including customer communication, project documentation, financing approvals, and resolving project issues.
Key duties involve outreach to customers, conducting pipeline reviews, developing outreach campaigns, providing technical and financial support to sales reps, and ensuring accurate CRM data.
Qualifications include at least 2 years of administrative experience, proficiency with CRM systems (preferably Salesforce), and strong communication skills. Experience in solar is strongly preferred.
The role requires excellent customer service, attention to detail, and the ability to manage multiple priorities.
Salary ranges from $65,000 to $90,000 plus performance bonuses, with working hours from 11 am to 8 pm EST. Benefits include health coverage, 401k matching, paid time off, and professional growth opportunities.
Core values emphasize teamwork, integrity, quality, safety, and responsibility.