Residential Program Manager

Community Options

Phoenix, Arizona

JOB DETAILS
SKILLS
Communication Skills, Community Programs, Cook Dishes, Developmental Disabilities, Documentation, Driver's License, High School Diploma, Infectious Diseases, Insurance, Internet Service Providers, Leadership, Meal Plans, Medical Conditions, Medication Administration, Medications, Multitasking, Nonprofit, On Call, People Management, Performance Management, Problem Solving Skills, Project/Program Management, Record Keeping, Relationship Management, Retirement Plan, Schedule Development, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management, Training/Teaching
LOCATION
Phoenix, Arizona
POSTED
3 days ago

Description

Position at Community Options, Inc.

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. 
We are actively seeking an experienced Residential Program Manager in Tempe, AZ who will lead a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals. 
*This position requires being ON-CALL*
Responsibilities:
  • Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique 
    needs of individuals with intellectual and developmental disabilities
  • Manage staff schedules and ensure shifts are adequately staffed
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, 
    medication administration, and maintaining personal hygiene
  • Manage team performance through effective communication, training, performance 
    management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an 
    interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal 
    planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Assist with monitoring the finances of individuals ensuring purchases are approved and 
    accounted for with documentation
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary 
    supplies including groceries, medications, and cleaning supplies
  • May be required to fill shifts when staffing issues arise
  • Additional tasks and responsibilities may be assigned
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or 
    investigation
  • Employment is contingent upon successful completion of checks of criminal background, 
    central registry, child abuse registry, and drug testing
 Minimum Requirements:
  • High School Diploma or GED; bachelor’s degree Preferred
  • Complete all state and agency required training per state guidelines
  • Valid driver’s license with a satisfactory driving record
  • Five years of Direct Support Professional experience and/or at least three years of management experience
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
Working Conditions:
  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • May be required to be on-call in cooperation with other management staff
  • Frequent lifting, stretching, and other physical exertion may be required
  • May be required to transport individuals utilizing your own vehicle or company provided vehicles
  • May be required to lift or move 25+ pounds
  • May assist with wheelchair transfer of non-ambulatory individuals
  • May be exposed to various medical conditions and communicable diseases
Why Community Options?
  • Insurance Options (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Exceptional Career Growth Opportunities
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
#IND-GP

About the Company

C

Community Options

Community Options’ mission is to develop housing and employment supports for persons with disabilities.

Community Options believes in the dignity of every person, and in the freedom of all people to experience the highest degree of self-determination. Embracing this philosophy, Community Options works with individuals with significant disabilities through residential services, day programs, social enterprises that employ individuals with disabilities, high school transition programs, and specialized programs for respite and medically fragile adults. As a national agency, Community Options seeks to promote the inclusion of people with disabilities in the community through person centered and natural supports, and collaboration with community partners to increase accessibility to services. Community Options does not administer any large congregate programs, recognizing that people with the most severe disabilities need environments, equipment, clinical and staff support that are tailored to their very specific needs. In its history, the agency has developed a reputation for quality, cost effective administration that encourages individual choice and flexibility.

We currently operate in 11 states: 

  • Arizona
  • Kentucky
  • Maryland
  • New Jersey
  • New Mexico
  • New York
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Nonprofit Charitable Organizations
EMPLOYEE BENEFITS
Performance Bonus, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Tuition Reimbursement, Vehicle Allowance, Life Insurance, Merchandise Discounts
FOUNDED
1989
WEBSITE
http://www.comop.org