Residential Life Hall Coordinator

Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral research. Nationally ranked and accredited, we are in Terre Haute, IN, and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world.

Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Hautes historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions.

Indiana State Athletics, known as the Fighting Sycamores, fields 15 NCAA Division I athletic teams in the Missouri Valley Conference. Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest.

Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support and awarding faculty research honors each spring.

Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together. Indiana State University is an equal opportunity employer and is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process. Comments to Applicants: Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position. This position is open until filled. The review of applications will begin on February 4, 2025.

Job Title: Residential Life Hall Coordinator

Department: Residential Life Programming

Work Schedule:

• Monday through Friday: 8:00 AM to 4:30 PM
• Some evenings, weekends, and holidays are required.
• This position serves in a 24-hour duty rotation with onsite response required for the role.

Job Summary:

The Hall Coordinator, a masters degree required position, provides direct oversight to graduate and undergraduate live-in staff, graduate-undergraduate assistant hall directors, resident assistants, community development educators, and front desk/customer service operations. They actively participate in hiring decisions, facilitate staff training, enforce policies, manage crises, foster student development, and ensure the safety and security of the community. Additionally, they collaborate with the Area Coordinator and other staff to uphold the Code of Student Conduct, manage occupancy-related administrative tasks, engage with residents, and contribute to the development and implementation of residential curricular approaches.

Crafted to Cultivate Exceptional Skills:

The Hall Coordinator role embodies a practitioner-scholar approach, offering guidance and support in vital areas such as self-efficacy, inclusive excellence, and professional growth. Utilizing platforms such as StarRez and Roompact, Hall Coordinators establish meaningful connections with residents, nurturing a positive and inclusive living environment. They also contribute significantly to instructional efforts by teaching first-year transition and student leadership courses for credit.

Responsibilities:

• Provide direct oversight and mentorship to a diverse team, including professional live-in staff, graduate assistant hall directors, resident assistants, community development educators, and front desk/customer service operations.
• Actively participate in hiring decisions and facilitate comprehensive staff training sessions.
• Collaborate closely with the Area Coordinator to ensure staff adherence to policies, embrace community development principles, and uphold safety and security standards within the community.
• Manage conduct situations, address emergencies, and serve as the primary point of contact for student conflict resolution and mediation.
• Oversee all occupancy-related administrative tasks for assigned residence halls, including key management, room assignments, facility maintenance coordination, and budget management.
• Maintain clear communication with students, families, and staff regarding administrative processes and promptly address facility-related issues.
• Engage with residents, offer academic support, and facilitate referrals for mental health and conduct issues.
• Serve as instructors in UC 110 courses affiliated with academic learning communities and a for-credit student leadership development course.
• Provide instruction and develop experiential learning experiences related to career readiness for graduate assistant residence hall directors enrolled in the Student Affairs/Higher Education masters program.
• Collaborate with departmental and divisional partners to develop and implement an intentionally sequenced developmentally appropriate residential curriculum and/or academic initiatives.
• Perform other duties as assigned.

Requirements:

• Masters degree by September 1 of appointment year.
• Valid drivers license.
• Ability to adapt to change, assemble, analyze, and present data, learn and retain information, multitask, plan, organize, and implement projects in a timely manner, read English, understand and follow verbal and written instructions, work independently and collaboratively, work carefully and politely around others, and demonstrate high ethical standards, integrity, professionalism, politeness, and courteousness.
• Excellent customer service skills, interpersonal organizational planning, teambuilding, and problem-solving skills, excellent leadership skills, and excellent public speaking skills.
• Experience and knowledge in job-related programs, experience in an educational environment, and the ability to travel some overnight travel when required.
• A professional demeanor, high energy, dynamic personality, and excellent communication and interpersonal skills.
• Proficiency with Microsoft Office and other computer applications.
• Proven supervisory skills and proven verbal and written communication skills.
• Willingness to interact with students and work extended hours during events and peak seasons when required.
• Ability to work effectively with a diverse community.

Qualifications & Disclaimer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NCAA Guidelines:

All employees and staff of ISU are bound by all NCAA Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

**No ISU employee, whether paid or a volunteer, shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individuals involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.