Position Details
Position Details
Student Employment Enrollment Requirements Indiana State University graduate student enrolled in at least 5 credit hours and has a 3.0 or above GPA.. Comments to Applicants
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number ST2500698 Job Title Residential Life Desk Operations Assistant Hall Director Job Category Graduate Assistantship Job Type Graduate Assistantships Position Class Code 81225 - Grad Assistant -Other Student Pay Grade 999 Hourly Wage/Salary $1,200/month Job Summary/Basic Function
The Residential Life team includes graduate-level students serving in an array of different positions. The Desk Operations Assistant Hall Director (AHD) assists the Director of Residential Education in the day-to-day operations of the front desks in the residence halls and apartments across campus as well as serve as the primary supervisor of desk manager staff.
Specific Responsibilities Work Schedule
Scheduled 20 hours per week, typically during business hours (8:00 AM-4:30 PM) with some night and weekend commitments
Desired Start Date 07/13/2026 Open Date 05/26/2026 Close Date 06/26/2026 Required Relevant Education & Experience Bachelor's Degree (4 years) Required Field(s) of Study
Students obtaining degrees in Student Affairs and Higher Education are preferred, although not mandatory.
Preferred Relevant Education and Experience
Qualifications:
Supervisory Responsibilities Has authority or responsibility for the supervision of student workers or graduate assistants only. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Primary Responsibilities:
Career Readiness Competencies
o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.
o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.
o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.
o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.
o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.
o Career and Self Development: Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.
o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences.
Career Competencies
Competency: Critical Thinking/Problem Solving Competency: Teamwork/Collaboration Competency: Leadership
Applicant Documents
Required Documents
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
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