HVAC Service Technician

Absolute Air Services | Portland, CT

A great HVAC Service Technician does more than repair equipment. They solve problems, earn homeowners’ trust, and provide the kind of service customers remember long after the call is complete.

At Absolute Air Services, we’re looking for an experienced, Connecticut-licensed HVAC Service Technician who takes pride in accurate diagnostics, dependable repairs, and exceptional customer care. You’ll have steady, year-round work, strong support from the office and field teams, and the opportunity to continue developing your technical skills.

You’ll diagnose and service residential heating and cooling systems, clearly explain your findings, and help homeowners make informed decisions about their comfort. If you’re looking for a company that values your expertise, supports your success, and recognizes quality work, we want to talk to you.

What You’ll Do

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems.

• Service furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment.

• Identify electrical, mechanical, refrigeration, airflow, and combustion-related issues.

• Perform system testing, maintenance, equipment startups, and safety inspections.

• Explain findings and present homeowners with appropriate repair, maintenance, or replacement options.

• Complete accurate estimates, service notes, equipment records, and job documentation.

• Ensure all work meets applicable codes, manufacturer specifications, and company standards.

• Maintain a clean, organized work area and protect customers’ homes.

• Coordinate with dispatch, customer service, installation, and management teams.

• Maintain assigned vehicles, tools, equipment, and inventory.

What We’re Looking For

• An active Connecticut S-1, S-2, D-1, D-2, B-1, or B-2 license is required.

• Previous residential HVAC service and repair experience.

• Strong diagnostic and troubleshooting skills.

• Knowledge of heating, cooling, refrigeration, electrical, airflow, and combustion systems.

• Ability to independently manage service calls from diagnosis through completion.

• Strong communication and customer service skills.

• Ability to explain technical findings and available options clearly to homeowners.

• Commitment to safe, code-compliant, and high-quality work.

• EPA Universal Certification required.

• Comfortable using tablets, mobile applications, and field service software.

• Valid driver’s license with an acceptable driving record.

• Ability to perform physical work in attics, basements, crawl spaces, and outdoor conditions.

Compensation and Benefits

• Competitive compensation based on experience and license level.

• Performance-based earning opportunities.

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Paid Holidays

• Company-Provided Vehicle

• Company Phone or Tablet

• Uniforms Provided

• Ongoing Paid Technical and Customer Service Training

• Year-Round Work

• Career Advancement Opportunities

• Supportive, Team-Oriented Work Environment

What Success Looks Like

Success in this role means diagnosing problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll deliver quality work the first time, build lasting customer relationships, and help Absolute Air Services maintain its reputation for professional, trustworthy home comfort service.

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