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Residential HVAC Service Technician

Mackey Services

Dickinson, Texas

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JOB DETAILS
SKILLS
Apple iPad, Background Investigation, Business Support, Cellular Telephone, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Driver's License, Environmental Protection Agency (EPA), HVAC, High School Diploma, Identify Issues, Landscaping, Low Voltage (LV), Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, Record Keeping, Safety Standards, Safety/Work Safety, Vision Plan
LOCATION
Dickinson, Texas
POSTED
3 days ago

Residential Service Technician
 

We are seeking a talented individual to join our team as a Residential Service Technician.  In this role, you will play a crucial role in maintaining, servicing, repairing, and installing HVAC components.  Your expertise in residential systems will be instrumental in exceeding customer expectations.

Who We Are

Mackey Services has been committed to delivering comfort to our customers for over 30 years by providing dependable and professional heating, air conditioning, electrical, generator, and landscaping services. We strive to create an environment where employees are happy, motivated, goal-oriented, and take pride in providing the highest quality care and service for our customers. 

Where Our Customers Are
Mackey Services proudly serves the Greater Houston and Galveston Area.

Why Join Us?

Compensation & Growth

  • $20 - $32 per hour, depending on experience
  • Performance-based Incentives
  • Level 3 Technicians qualify for 5% commission on eligible sales
  • Clear advancement path through Technician Levels 1-3
Benefits
  • Medical, Dental & Vision Insurance Plans
  • 401(k) with Company Match
  • Paid Holidays
  • Paid Vacation and Sick Leave
Tools & Support
  • Company Vehicle
  • iPad & Cell Phone
  • Company Uniform w/Cleaning Service
  • Tools Program
  • Ongoing Training
Culture
  • Positive Work Environment – You Matter at Mackey!

Responsibilities:
  • Perform hands-on service, repair, maintenance, and diagnostic work on residential HVAC systems.
  • Troubleshoot and diagnose high humidity, standard high to low voltage and communicating systems.
  • Provide maintenance on single stage, 2-stage, mini-split and variable speed systems.
  • Conduct quality checks through the process upon completion to meet customer expectations.
  • Ensure all work meets company standards for safety, workmanship, and customer satisfaction.
  • Maintain accurate records of project progress in ServiceTitan.
  • Build and maintain strong customer relationships to support repeat business and referrals.

Requirements:
  • High School Diploma or equivalent; technical training a plus
  • 5-7 years’ experience in HVAC industry
  • Current Universal EPA certification
  • Current TDLR registration
  • CRM software experience; ServiceTitan preferred
  • Valid Driver’s License with a clean driving record
  • Ability to pass a background check and drug test


and be part of our success story as a Residential Service Technician.

Mackey Services is an equal opportunity employer.

About the Company

M

Mackey Services