Background Investigation, Budget Management, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, HVAC, Health Insurance, Leadership, Maintenance - HVAC, Operations, Organizational Skills, Presentation/Verbal Skills, Team Lead/Manager, Time Management, Training Program, Writing Skills
LOCATION
Pittsburgh, PA
POSTED
4 days ago
Residential HVAC Service Manager
Company: Denillo Heating & Cooling
Location: Pittsburgh, PA
Compensation: $65,000 - $90,000 per year (Salary + Performance Bonus)
Are you a proven HVAC leader ready to take the next step in your career with a well-respected, family-owned company in Pittsburgh?
Denillo Heating & Cooling has been a trusted name in the area for over 40 years. Founded by Guy Denillo with a focus on quality, integrity, and treating customers like neighbors, the company is now proudly led by his son, Nick Denillo. We're seeking an experienced Residential HVAC Service Manager to lead our service team and uphold our reputation for exceptional customer care.
Schedule: Monday - Friday, 7:30 AM - 4:00 PM (occasional evenings or weekends for urgent matters)
What You'll Do
Lead, coach, and develop our team of residential service and installation technicians
Perform ride-alongs, job site visits, and quality audits to maintain high standards
Oversee daily service operations, dispatching, and technician performance
Build and strengthen a comprehensive training program for ongoing technician development
Partner with dispatch to optimize scheduling and ensure outstanding customer satisfaction
Review work orders, monitor financial goals, and enforce company policies
Manage larger residential projects and keep them on schedule and on budget
Represent the company professionally with customers, vendors, and the team
Foster a positive, high-performance culture through team meetings and leadership
What You Bring
10+ years of HVAC experience with 3-5 years in a leadership or management role
Strong technical expertise in residential HVAC systems (light commercial experience a plus)
Experience with Service Titan dispatching software (preferred)
Proven leadership skills with the ability to motivate and develop technicians
Excellent verbal and written communication abilities
Highly organized, detail-oriented, and self-motivated
Valid driver's license with a clean driving record
A genuine passion for continuous improvement and delivering high-quality service
At Denillo Heating & Cooling, you'll be more than a manager - you'll be a key leader helping shape the future of our residential service department while working with a tight-knit, family-oriented team that values integrity and excellence.
If you're a driven, hands-on HVAC leader who enjoys developing people and delivering outstanding results, we'd love to have you join the Denillo family!
Ready to take your career to the next level? Apply today.
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment