Accreditation Standards, Amusement Parks, Background Investigation, Behavioral Health, Child and Youth Services, Coaching, Communication Skills, Community Health, Continuous Improvement, Contract Requirements, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Documentation Standards, Driver's License, Employee Assistance Plan, Financial Planning, Healthcare, High School Diploma, Human Health, Leadership, Legal, Maintain Compliance, Medication Administration, Medications, Mentoring, Operations, Organizational Skills, People Management, Performance Analysis, Physical Demands, Project/Program Coordination, Project/Program Management, Psychiatric Nursing, Psychiatry and Mental Health, Psychology, Regulatory Compliance, Reimbursement, Safety Compliance, Safety Standards, Schedule Development, Social Work, Staff Requirements, Staff Training, State Laws and Regulations, Substance Abuse Treatment, Team Lead/Manager, Team Player, Training/Teaching, Tuition Fees, Willing to Travel
Job Description:
Job Title: Residential Coordinator
Location: Kansas City, MO
Department: Youth Recovery Services
Employment Type: Full-time
Job Summary:
Are you a driven leader passionate about behavioral health, youth services, and creating life-changing outcomes? Join our compassionate and collaborative team as a Residential Coordinator, where you will play a vital role in shaping a safe, structured, and therapeutic environment for youth in recovery. This position offers the opportunity to lead and mentor staff, contribute to program development, strengthen treatment outcomes, and make a lasting impact in mental health and substance use treatment. If you are a strong communicator, natural leader, and dedicated to helping others succeed, this is the role for you.
In this role, you will oversee the daily operations of a residential program, supervise Behavioral Health Technicians (BHTs), and ensure that client care meets the highest standards of safety, compliance, and effectiveness. You will coordinate staffing, support training initiatives, monitor program activities, and collaborate with clinical teams to ensure continuity of care. Your leadership will directly influence both staff performance and the overall success of the youth recovery program.
This position offers…
- Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Mileage Reimbursement - Company paid for work functions requiring travel
- Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
- Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
- Lead and supervise Behavioral Health Technicians (BHTs) to ensure high-quality care in a residential treatment setting
- Oversee daily program operations, ensuring youth clients follow structured routines, safety protocols, and therapeutic expectations
- Recruit, interview, hire, and train staff while developing individualized training and development plans
- Coordinate staff schedules and ensure adequate coverage to meet program and contractual requirements
- Monitor staff performance through observation, coaching, and video review to ensure appropriate client interactions
- Facilitate staff meetings, trainings, and ongoing supervision sessions while maintaining required documentation
- Collaborate with clinical teams during treatment team meetings to support care coordination and program outcomes
- Ensure compliance with CARF standards, state regulations, and company policies related to behavioral health and substance abuse treatment
- Oversee medication management processes, UA procedures, and documentation standards within the program
- Support and reinforce a therapeutic, safe, and structured environment for youth in recovery
Education, Experience, and/or Credential Qualifications:
- Bachelor's degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related human services field required
OR
- High School diploma or equivalent with a minimum of two (2) years of experience in mental health or substance use treatment required
- Minimum of one (1) year of supervisory experience required
Additional Qualifications:
- Valid driver's license, acceptable driving record, and current auto insurance required
- Ability to pass background checks including criminal, driving, abuse/neglect, and fingerprint screening
- Strong knowledge of behavioral health, substance use disorder treatment, and youth residential programming
- Experience with CARF accreditation standards and regulatory compliance preferred
- Excellent leadership, communication, and team-building skills in a healthcare or human services environment
- Ability to manage schedules, staffing needs, and operational workflows effectively
- Strong documentation and organizational skills with attention to detail
- Ability to adapt to changing priorities and support continuous improvement initiatives
- Must attain required certifications and trainings within designated timeframes (CPI, medication administration, etc.)
Physical Requirements
- Perform primarily sedentary work with occasional standing and walking in a residential treatment setting
- Use hands and fingers frequently for documentation, computer work, and communication
- Occasionally lift, carry, push, or pull up to 10 pounds
- Maintain mobility to supervise staff, observe client activity, and respond to program needs
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.