Residential/Commercial Field Representative

The Glass Guru of Charleston

Charleston, SC

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JOB DETAILS

SKILLS

Business-to-Business (B2B), Cold Calling Skills, Communication Skills, Corporate Communications, Customer Experience, Customer Relations, Customer Support/Service, In-Home Sales, Lead Generation, Microsoft Excel, Microsoft Office, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Pricing, Project/Program Management, Promotional Products, Sales, Sales Software, Time Management, Writing Skills

LOCATION

Charleston, SC

POSTED

30+ days ago

Benefits:

401(k) matching
Bonus based on performance
Company car
Paid time off

Roles & Responsibilities:
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to:

Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
Make proactive suggestions of company products & services that address customer need(s)
Pre -set Appointments
As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
Generate legible and accurate shop drawings for quotes/jobs as required
Develop professional quotation(s) and present to customer(s) in a prompt fashion
Capture all additional relevant details about the customer and/or job location to facilitate a successful
Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
Entry of relevant details into company sales software in a timely manner
Proactively follow up with customers on pending sales quotes
Proactively communicate with company vendors, including ordering of materials required for sold jobs
Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

2 years residential glass experience (glazing, ordering, estimating, and/or office/project management)
In-home sales experience preferred
HS Diploma or equivalent
All candidates must pass initial background check and drug test.

Preferred Skills:

Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Experience with estimating, fabricating, and/or installing residential glass products
Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period

Residential/Commercial Field Representative

The Glass Guru of Charleston

Charleston, SC

About the Company

The Glass Guru of Charleston

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