Resident Solution Architect (US)
Columbus, OH
Customer Success - Customer Success /
Full-time /
Hybrid
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Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
ABOUT THE TEAM
Immuta's mission is to make data secure, accessible, and trusted for every organization - and our Technical Success organization ensures customers achieve that mission at scale. We bridge deep technical expertise with operational excellence to help customers adopt, integrate, and expand Immuta's Data Provisioning Platform within complex enterprise environments.
As the link between Product, Engineering, and Customer Success, the Technical Success team empowers customers to seamlessly extend and operationalize Immuta's platform, ensuring measurable value, scalability, and secure data access across global deployments.
YOUR ROLE
As a Resident Solution Architect (U.S.), you'll serve as a dedicated technical partner to Immuta's customers across multiple industries. You'll guide customers through implementation, configuration, and adoption of Immuta's platform - helping them achieve governance, compliance, and performance objectives across cloud and hybrid data ecosystems.
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every customer realizes measurable business value from their investment in Immuta.
Candidates based in or near Columbus, OH or the Washington, DC metro area are strongly encouraged to apply.
CORE RESPONSIBILITIES
Lead onboarding, configuration, and deployment of Immuta within customer environments across AWS, Azure, and GCP.
Architect and implement secure, scalable data access and governance solutions tailored to customer requirements.
Serve as a trusted technical advisor for data platform, security, and compliance teams throughout the customer lifecycle.
Develop and deliver proofs of concept (PoCs) and reference architectures that accelerate customer adoption and success that showcase Immuta's business and technical value.
Configure and integrate Immuta with modern data platforms, catalogs, and IDM tools - including Snowflake, Databricks, and BigQuery.
Collaborate with Customer Success and Sales Engineering teams to define technical success plans and ensure continuity from onboarding to expansion.
Provide actionable feedback from field engagements to Product and Engineering to shape product roadmap and usability improvements.
Develop technical collateral, implementation guides, and enablement resources.
Partner with customers on an ongoing basis to optimize performance, scalability, and compliance.
Contribute to internal and external knowledge sharing through documentation, enablement materials, and customer-facing best practices.
REQUIRED EXPERIENCE
Experience: 5+ years in technical consulting, solutions architecture, or data engineering within SaaS or enterprise software environments.
Technical Skills: Strong understanding of cloud data architectures, governance frameworks, and compliance requirements.
Platform Knowledge: Hands-on experience with Snowflake, Databricks, BigQuery, and major cloud platforms (AWS, Azure, GCP), including data catalog and IDM tools.
Collaboration: Proven success working cross-functionally with technical and business stakeholders to drive customer outcomes.
Communication: Exceptional ability to analyze complex technical concepts and translate them into business terms for both technical and non-technical audiences.
Education: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Mindset: Proactive, curious, and customer-obsessed with a focus on continuous learning and problem-solving, and comfortable with uncertainty and changing priorities.
Values: Embodies Immuta's values: mission focused, humble intellect, teamwork & helpfulness, personal responsibility, and grit and determination.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.
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