Resident Services Director

Resident Services Director$60,000 - $69,000/year | Full-Time DaysBrightondale Senior Living | A Silvercrest CommunityBrightondale Senior Living, a part of Silvercrest Properties, is hiring a Resident Services Director where you will have the opportunity to serve our residents and families by linking residents with available on-site services and promoting their overall quality of life.

Why You'll Love This Role:

• Competitive Pay:  $60,000 - $69,000 per year, with credit for experience
• Schedule:  Full-time Days
• Mission-Driven Work: Make a meaningful impact in residents' lives every day
• Supportive Team Culture: Collaborative leadership and strong operational support
• Fast Hiring Process:  Apply today and hear back within 48 hours

What You'll Do:

• This role is responsible for ensuring the highest level of satisfaction for our residents and their families by working closely with the Care Team to better understand the needs of those they serve.
• Link residents with available on-site services and promote their overall quality of life.

What you will need:

• Required to be 21 years of age or older.
• High school diploma or GED required - Bachelor's degree preferred.
• At least 1 year in a customer service position, preferably in senior housing or hospitality services is required.
• Social service or case management experience is helpful.

Benefits Available to You:

• Health, dental and vision insurance
• Paid Time Off and Holiday Pay
• Voluntary life and AD&D 
• Health Savings Account 
• Legal Shield 
• 401k (eligible to contribute after 30 days of employment)
• Nice Healthcare (virtual and in-home visits) 
• Short & Long-term Disability 
• Critical Life and Accident Insurance 
• LifeLock ID Theft w/ Norton Cyber Security 
• Pet Insurance 

Ready to Apply? 

Join a community where your leadership helps create meaningful moments every day. Apply today to become a Resident Services Director at Brightondale Senior Living! 

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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