The Resident Services Coordinator manages resident engagement and communication, ensuring high-quality service for residents and owners.
Responsibilities include answering calls, assisting with maintenance requests, supporting property managers, and coordinating move-in/move-out processes.
They handle NSF and collection processes, promote leasing efforts, and ensure financial transactions are accurate and timely.
The role requires proficiency in management software like Notion, Lead Simple, and Buildium, along with adherence to fair housing laws.
The ideal candidate has customer service experience, strong organizational and communication skills, attention to detail, and knowledge of housing laws.
They must be team-oriented, proactive problem solvers, and able to work efficiently in a fast-paced environment.
Compensation ranges from $18-$20 hourly.