Resident Monitor
Location: Kissimmee, FL
Compensation: $16.00/hour
FLSA Status: Non-Exempt
Department: Operations
Reports To: Facility Director
Position Overview
The Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.
This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.
Why Join The Transition House
At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community.
We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.
Key Responsibilities
Maintain safety, security, and supervision of residents in a structured work release environment
Conduct routine counts, inspections, and searches to control contraband and ensure compliance
Monitor daily resident activities including meals, work assignments, visitation, and recreation
Complete accurate documentation, reports, logs, and entries in the inmate management system
Perform intake procedures for new residents, including documentation and file setup
Respond appropriately to incidents while maintaining professionalism and emotional control
Identify and report safety, medical, or behavioral concerns
Enforce policies, procedures, and emergency protocols
Participate in required trainings and staff meetings
Support a respectful, structured, and accountable environment for residents and staff
Required Qualifications
Education
Experience
Knowledge, Skills, and Abilities
Strong communication and documentation skills
Ability to remain calm and professional in high-stress situations
Sound judgment and decision-making skills
Team-oriented with strong interpersonal boundaries
Licenses / Certifications
Preferred Qualifications
Experience in corrections, criminal justice, behavioral health, or reentry services
Prior experience working with justice-involved populations
College coursework in criminal justice, psychology, social work, or related field
Work Environment
This position operates within a secure residential program environment and involves:
Continuous interaction with residents in a structured setting
Exposure to potentially high-stress or safety-sensitive situations
Routine documentation and computer-based work
Physical activity including walking, standing, and monitoring throughout the facility
Schedule Expectations
12-hour rotating shifts (3–4 days per week)
Nights, weekends, and holidays required
Overtime may be available based on operational needs
Benefits
Comprehensive Benefits Include:
Generous Paid Time Off:
Work-Life Balance & Growth: