Assisted Living, Budget Management, Career Development, Clinical Monitoring, Corrective Action, Dementia, Documentation, Electronic Medical Records, Emergency Response, Employee Retention, Federal Laws and Regulations, Health Plan, Healthcare Administration, Leadership, Lift/Move 35 Pounds, Long-Term Care, Mentoring, Nursing Credentials, On Call, Onboarding, Performance Analysis, Performance Reviews, Policy Implementation, Quality Monitoring, Scholarship, Staff Development, State Laws and Regulations, Time Management, Tuition Fees, Weighting
Description
Schedule: Exempt | Minimum 40 hours per week | 3pm-11pm | Monday–Friday, on-call rotation
Department: Assisted Living | Chelsea Retirement Community
As our Resident Care Manager, you will lead and support a dedicated care team while ensuring residents receive exceptional, compassionate care tailored to their physical, emotional, and social needs. This role combines hands-on leadership with clinical oversight, giving you the opportunity to make a meaningful impact each day while upholding the highest standards of quality and compliance.
Key Responsibilities
- Develop, implement, and update individualized care plans.
- Monitor residents’ physical, emotional, and social needs, providing direct care as needed.
- Ensure accurate and timely documentation of care.
- Lead, mentor, and support Direct Care Supervisors, Med Techs, Resident Care Assistants, and Hospitality Aides.
- Oversee scheduling, coverage, training, performance evaluations, and staff development.
- Collaborate with HR and Caregiver Retention Specialists on recruitment, onboarding, and retention.
- Serve as a liaison between residents, families, and the care team.
- Address concerns, provide updates, and ensure resident satisfaction.
- Ensure all care meets local, state, and federal regulations.
- Participate in audits and inspections; implement corrective actions as needed.
- Monitor care quality, identify improvements, and maintain accurate documentation.
- Assist with budget management and policy implementation.
- Lead emergency response efforts, ensuring resident safety and coordination with services.
The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.
Skills, Knowledge & Expertise
• Nursing license, a degree in Healthcare Administration or related field, or 5 years or more experience in an assisted living or long-term care setting, with at least 2 years in a supervisory role, is preferred.
• Minimum of two (2) years of experience in memory and dementia care preferred.
• Minimum of three (3) years of experience working with the elder population.
• Working knowledge and proficiency of electronic medical records, Point Click Care software preferred.
• Full-time position, with potential for evenings, weekends, and on-call responsibilities.
• Position will require on-call support with weekend coverage on a rotating basis.
• Position requires the ability to lift and move objects weighting up to 35 pounds without assistance.
Job Benefits
- Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
- Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
- Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
- Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
- Retirement Savings Plan – Secure your future with employer contributions.
- Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
ACCESSIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org
BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.
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